
Aditya Kumar Pandey
Retail Sales Manager

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About me
Senior Analyst, Accenture
Education

Lovely Professional University
2018 - 2022Integrated B.Com - MBA Business/Commerce, General
Experience

Shankar Eye Hospital
Jan 2014 - Jun 2015Retail Sales ManagerRetail sales manager at Shankar Eye Hospital Gorakhpur, with experience of 2 years in Eyewear product selling, indepth knowledge of power lens calculation and different types of eyewear products and customer handling.

1Up Financial Products And Solutions
Jul 2015 - Jan 2018Financial AdvisorFinancial advisor at 1up Financial Products and Solutions LLP with experience of 3 years in financial products selling, customer handling and financial products management for multiple banks.

Society for management learning
Aug 2018 - Apr 2019Human Resources ManagerActed as Human Resource manager at SML LPU, taking care of recruitment process and getting the potential candidate on board for the organisation.

Skill India Center
Nov 2018 - Jan 2019Soft Skill Trainer
Spasmodic Group
Dec 2019 - May 2021Social Media Manager
Spasmodic, LPU
May 2020 - Aug 2022Acting as President of Spasmodic LPU and taking care of functioning of organisation from ground level and handling core event responsibilities and team management. Acted as Chief Content Officer of Spasmodic LPU, contributing towards social media campaign generation, marketing posts and event promotions on digital platforms. Significant contribution in catapulting the group social media presence and branding.
President
May 2021 - Aug 2022Chief Content Officer
May 2020 - May 2021

BnC Consultants
Dec 2020 - Feb 2021Live Project
Triedge.in
Jun 2021 - Dec 2021Human Resources InternExperience of taking Interviews and Assisting companies in hiring the potential candidates for further screening.

Accenture
Sept 2022 - nowSenior Analyst• Analyzed and identified bugs and product errors in the NpCi payment app for Google Pay by thoroughly reviewing and investigating cases reported by the customer service team.• Collaborated with the technical team to provide clear and comprehensive explanations of identified bugs, particularly those related to payment interface and payment processing.• Compiled and communicated detailed bug reports to the customer service teams, outlining bug status, user impact, and available workarounds.•Regularly updated customer service teams on bug resolution progress, ensuring accurate communication to users about bug fixes and improvements. Show less
Licenses & Certifications

Fundamental of Digital Marketing
Google Digital Garage
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