Uzondu Obillor

Experience

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  National Youth Service Corps

  Aug 2016 - May 2017

  Physics Teacher
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  Kimberly Ryan Limited

  Jun 2017 - May 2019

  Data Analyst

  • Conducted analysis of group processes, identifying critical areas for improvement and collaborating with line managers to implement streamlined operations.• Analysed large datasets of the group customers using Python and SQL, extracting insights, identifying trends and presenting written reports of the studies, achieving 40% increase in data-driven decision-making.• Generated customer-specific insights using CRM tool and presented the report of the business performance to the group.• Developed weekly market analysis report with Power BI and presentation of market trend to the relationship team. Show less

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  First Bank of Nigeria Ltd.

  Jun 2019 - Sept 2022

  Data Analyst

  • Developed a dashboard with Power BI and Microsoft Excel to present customers subscription to the bank credit products and highlighting target customers, this resulted to 58% increase in sales performance.• Designed and implemented data collection models for business usability, resulting to a reduction of time spent for data collection by 6hours.• Developed a model for the reversal of ATM dispense error and reduction of ATM dispute complaint by 80%. • Conducted target studies and analysis to enhance customer acquisition and product performance.• Generated insights using CRM tools for presentation of monthly business performance to the group. Show less