Zuri Wilson, MBA, CSM, LSSBB

Experience

• 

  King Kids Academy

  Oct 2012 - May 2013

  Intern
• 

  The College Board

  Oct 2013 - Jun 2014

  Intern
• 

  American Honda Motor Company, Inc.

  Jan 2015 - Mar 2016

  Intern
• 

  Comcast

  Mar 2016 - now

  -Research, collect, and analyze data to build storytelling visuals for monthly readouts to senior leadership.-Oversee compliance projects for all three divisions by extracting and analyzing data from various databases to ensure adherence to regulatory requirements.-Works with cross-functional teams to secure alignment in defining current and upcoming process adjustments by designing and documenting processes for improvement.-Track, monitor and measure the success of completed projects for each new system or process based on measurable KPIs to ensure utilization.-Assist the revenue assurance team with various tasks and projects to increase revenue and mitigate loss. Show less -Cross-reference and validate Service Order Agreements/ Contracts and services with subscribers and sales team for accuracy and meeting acceptance criteria.-Aid team members in resolving complex challenges.-Provide training and development tools for incoming team members.-Resolved day-of-job tickets and provided direction on subscriber work orders.-Reduced the “Order entry error rate” via support across sales team channels.-Managed distribution of commercial sales leads to regional sales teams.-Frequently run reports, collect data, and often task to assist on special projects. Show less

  • Analyst II – Business, Finance & Project Management

    Mar 2023 - now

  • Coordinator I, II – Product Sales Support & Analysis

    Mar 2019 - Mar 2023

  • Field Traffic Controller

    Mar 2016 - Mar 2019
• 

  Simply Mac - Apple Premier Partner

  Sept 2017 - Apr 2018

  Application Specialist