Christopher Kethley, EMBA

Experience

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  24 Hour Fitness

  Aug 2008 - Sept 2009

  Certified Personal Trainer 3

  Designed and updated individual fitness programs based on assessmentsSupported clients during workoutsCreated and modified monthly business sales goals

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  MedSynergies

  Sept 2009 - May 2011

  MedSynergies partners with health care organizations and physicians to align their operations by providing revenue cycle management, practice management, consulting services, business process analysis and software integration solutions. Leveraging our knowledge and experience in hospital-physician alignment, MedSynergies improves processes, optimizes technology and builds on trusted patient relationships, enabling hospitals and physician practices to offer quality health care. Founded in 1996 by a group of physicians, MedSynergies is managed today by a group of finance and technology experts. As a result, we understand what makes your role as a healthcare provider different from other businesses and our solutions are specifically designed to meet those challenges. Show less

  • Client Services Business Analyst

    Nov 2010 - May 2011

  • Revenue Cycle Management Analyst

    Sept 2009 - Nov 2010
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  MED3000

  May 2011 - Jan 2014

  Senior Practice Consultant

  Supported Tenet Healthcare hospital C-Suites in onboarding process of employed physicians and provider extendersProvided project management for onboarding services for 14 hospitals in Central RegionMet regularly with Hospital Administration teams on strategyWorked closely with Business Development Team during contract negotiationCommunicated with physician operational needsWorked closely with national broker on real estate needs and lease negotiationSuccessfully onboarded over 200 multispecialty practices, many with multiple providersAssisted in the development of Salesforce CRM Show less

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  Tenet Healthcare

  Jan 2014 - Oct 2015

  Supported Portfolio of over 600 Multispecialty providers in Pennsylvania, Texas and FloridaMet weekly with market operations teams on RCM Measured, analyzed and reported key performance indicatorsServed as project lead in communication and implementing solutionsDeveloped audit process and oversaw market audits of end usersMet regularly with vendors to evaluate the best practices and evoke changes as necessaryAccomplishments at St. Christopher’s Pediatric Hospital Philadelphia, PAReduced denials from 25,000 to less than 1,000 in 6 monthsReduced outstanding Accounts Receivable from over $20M to less than $500K in 6 months Show less Supported hospital C-Suites in onboarding process of employed physicians and provider extendersProvided onboarding services for 14 hospitals in Central RegionMet regularly with Hospital Administration teams on strategyWorked closely with Business Development Team during contract negotiationCommunicated with physician operational needsWorked closely with national broker on real estate needs and lease negotiationSuccessfully onboarded over 200 multispecialty practices, many with multiple providersAssisted in the development of Salesforce CRM Show less

  • Revenue Cycle Management

    Sept 2014 - Oct 2015

  • Manager Physician Integration

    Jan 2014 - Aug 2014
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  CHRISTUS Health

  Oct 2015 - Apr 2016

  Consultant

  Support CHRISTUS facilities, functional corporate groups, senior leadership, and other affiliatesPerformed financial opportunity assessments for hospitals Supported strategic plan focusing resources on priority areas to improve cash flow and net revenueAssisted in development of plans to implement strategies and measure the results Provided analysis of how the value of initiatives and services can be optimized across the system Assisted in creating and monitoring models that link strategies to measures of performance Provided analysis operations to enhance skills in detecting both current and future performance Cultivated external relationships to gain new knowledge and competencies Show less

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  Axis Neuromonitoring, LLC

  Jun 2016 - Dec 2017

  Vice President of Healthcare Administration

  Executive responsible for Revenue Cycle Management and Administrative functions of companyManaged over $10M annual revenueIncreased revenue by over 10% year over year while decreasing master charge by 7% annuallyDeveloped and tracked 19 Key Performance Indicators for 4 departmentsNegotiated and onboarded 3 large billing services consulting clientsStrategically went in network with multiple payors and third-party administratorsPresented to American Medical Association for new CPT code set for IONM servicesPresented brief to CMS to remove technical component of IONM from Hospital DRGDeveloped IONM services clinical policy bulletin to present to payors for increased reimbursementManaged 4 outside consultant groups on big picture projects for long-term success of companyManaged staff of 25 in multiple internal billing departments Managed implementation of Salesforce CRM and Tableau reporting Show less

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  American Airlines

  Apr 2018 - Mar 2019

  Senior Analyst

  Managed day to day operations for over 50 major domestic markets Analyst of pricing actions for JetBlue, Southwest, and Alaska Airlines Coordinated with multiple departments to ensure route competitiveness and successAnalyzed actions of other airlines for new markets

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  Children's Health

  May 2019 - Sept 2019

  Manager, Revenue Integrity

  Was accountable for the development, performance and results of each Service Line AnalystDesigned, developed, promoted and executed on process improvementsBuilt and maintained relationships with different hospital departmentsMonitored quality metrics and changes in practice that impact clinical, financial, or operational outcomes and develops action plans to address areas for improvement

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  UT Southwestern Medical Center

  Oct 2019 - Nov 2023

  Manager

  Accountable for the end-to-end RCM for UTSW Department of SurgeryDevelop, measure, and analyze KPIsIncreased average monthly charges from $12M to $16MIncreased average monthly reimbursement from $2M to $4MIncreased team engagement on Glint Survey 32 points from November 2020 – June 2021Decreased open encounters and charge lagImplemented abstract coding for 30% of surgical cases- to be at 100% within 12 monthsManage team of 30 local and off-shore Reimbursement SpecialistsWork with centralized billing on process improvement and best practice implementation Show less

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  NorthStar Anesthesia

  Oct 2023 - Jul 2024

  Director of Operations