Deep Enrich
Pranav G
Technical Support Engineer
41 followers
印度 卡纳塔克邦 班加罗尔
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About me
Senior Analyst at HCL Tech | Technical Support Expert,Client Issue Resolution, and Service Excellence
Education
Panimalar Institute Of Technology
-Bachelor of Engineering - BE Electrical and Electronics Engineering
Experience
HGS - Hinduja Global Solutions
Sept 2018 - Jun 2019Technical Support Engineer
Teleperformance
Jul 2019 - Feb 2020Support Engineer
UST
Mar 2021 - Jul 2021Information Technology Analyst
Infinite Computer Solutions
Mar 2022 - Feb 2024IT Support EngineerAs an Information Technology Support Engineer, I am responsible for implementing the process and coordinating activities between different teams and assisting users over phone, chat or remote with the challenges they face with work infrastructure.
HCLTech
Feb 2024 - nowSenior Analyst
Licenses & Certifications
- View certificate
CompTIA IT Fundamentals: Basic IT Concepts
SkillsoftMar 2024
- View certificate
ITIL® 4 Foundation: Key Concepts of Service Management
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Computer Devices & Components
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Software Development Concepts
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Internet, Storage, & Computer Systems
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Networking & Wireless Technologies
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Database Concepts
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Software Concepts
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Data, CPUs, & Troubleshooting
SkillsoftMar 2024 - View certificate
CompTIA IT Fundamentals: Operating Systems
SkillsoftMar 2024
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