Eric Fiero

Experience

• 

  Disneyland

  Jun 2005 - Jun 2007

  Jungle Cruise Skipper
• 

  Apple Inc.

  Jun 2010 - Jun 2012

  Genius Administrator

  Managed Repair Queue and was Certified in small device repair.

• 

  Sahuaro High School

  Jun 2012 - May 2014

  Director of Bands

  I am in charge of 2 Concert Bands, Marching Band, Jazz Band, and Guitar instruction. I also teach the AP Music Theory class.

• 

  The University of Arizona

  Sept 2014 - Jun 2016

  Graduate Assistant

  • Worked individually with students who experienced unexpected events or crises in their lives. Connected students with resources to support their health, wellness, and academic success.• Assisted in the training of new full-time Coordinators and an Associate Dean of Student Assistance.• Wrote legal reports on student engagement and medical issues• Developed standard procedures for Student Assistance Manual.• Provided expert support to management for revised initiatives and polices resulting from taskforces, working groups, and committees.• Generated reports independently to show growth and utilization to University Boards via data analysis and synthesis through Advocate computer system.• Designed and implemented new intake forms by identifying issues with current process through analysis of form data and responses.• Demonstrated interpersonal skills through regular meetings with students, police representatives, and university professionals. Show less

• 

  Montgomery College

  Sept 2016 - now

  Adjunct Faculty

  Part-time faculty teaching music at Montgomery College. Developed online curriculum for course from scratch. Have facilitated in-person, hybrid, and asynchronous coursework.

• 

  Quince Orchard High School

  Jul 2017 - Jun 2021

  Band Director

  • Oversee instruction and programming for band program including: marching band (68 students), 2 concert bands (55 students), jazz band (19 students), and piano courses (64 students).• Organize fundraising and item acquisition for music program. Lead development and maintenance of all phases of band program including resources, development of leadership, tracking growth, and reporting to school administration.• Independently develop plans that include program needs and milestones to show growth through data analysis of test scores, retention, and performance assessments.• Complete daily evaluations of projects and work to ensure effectiveness of instruction.• Manage budget of $50,000 within Montgomery County Public Schools Guidelines.• Grew enrollment overall by 33% in first year. Show less

• 

  Achieving the Dream

  Jun 2021 - now

  • Build project management plans for grant deliverables considering all phases, contingencies, and dependencies ensuring delivery on-time, within scope and within budget using RACI and Agile methods• Manage and track grants and projects totaling in excess of $8M• Develop project plans for organization wide events• Coordinate and develop organization wide project management policies and procedures for implementation• Develop training materials for organization wide rollout of software and policies• Execute reporting processes and cadence, program meetings to drive updates, creation of management decision support material and dashboards • Design and implement knowledge management procedures for teams including file organization, weekly reports, database development • Design and deliver trainings to college administrators and staff on artificial intelligence tools and implementation• Oversee design and revision of content based on state and federal education policies• Created and led cross-organization team of Project Managers and Administrators to improve efficiency, leading to a clarified and simpler set of standard procedures. Including reducing contract onboarding time by 50% and number of steps by 25%. Show less

  • Project Manager

    Oct 2022 - now

  • Administrative Coordinator

    Jun 2021 - Oct 2022