Raquel Henriques

Experience

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  Pano P'ra Manas

  Nov 2017 - Nov 2020

  Social Media Manager

  My role consisted of managing the shop's Facebook page, namely: - On-line content creation and its respective scheduling; - Statistical analysis of the social networks performance; - Customer service;

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  Rozès, S.A.

  Feb 2022 - now

  Accomplishment of a curricular internship, in order to obtain a degree in Organizational Communication. During 560h I had the privilege of applying acquired knowledge and developing skills in the areas of Digital Marketing, Social Network Management, Content Marketing, Internal Marketing and Strategic Marketing, performing the following strategies and developing the following initiatives: - Analysis of a communication diagnosis; - Website update; - Development of a Blog; - Fieldwork with the main customers; - Statistical analysis of social networks; - Content creation and management of the social networks Facebook and Instagram; I articulated the functions with my internship report theme "The Importance of Humanization in Loyalty in a Digital World", constantly seeking interaction with the public on social networks, focusing the strategy on the experience, on the exploration of emotions in the consumption of wine and the dissemination of concerns about causes, valuing employees and promoting Social and Environmental Responsibility. Show less

  • Digital Marketing Manager & Strategy Marketing

    Jun 2022 - now

  • Communication and marketing trainee

    Feb 2022 - Jun 2022
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  FITHOME Vânia Costa

  Aug 2023 - now

  Assistente comercial

  - Elaboração de apresentações comerciais;- Elaboração de cartas de apresentação;- Prospeção de clientes e negociação;- Elaboração de fichas de clientes;- Elaboração de Declaração de Confidencialidade ao abrigo da RGPD- Gerenciar o processo de cobrança das mensalidades dos clientes, calculando e registando as tarifas mensais de acordo com as políticas de preços e emitindo a respetiva faturação;- Receção, organização e validação comprovativos de pagamento, mantendo registros detalhados dessas transações.- Atendimento on-line ao cliente; Show less

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  Susana Costa - Agente de Execução

  Oct 2023 - now

  Assistente administrativa

  - Gerenciar, executar e organizar a faturação de despesas processuais;- Digitalização de e-mails e anexação no respetivo Processo Judicial no portal web, organizando pelo rementente, fazendo um pequeno resumo do conteúdo do mesmo;

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  Makii

  Dec 2023 - Dec 2023

  Gestora de Redes Sociais

  Criação de conteúdo e planeamento da estratégia de lançamento da marca no Instagram;