Chinthaka Hettikanda

Experience

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  Eastlink Engineering

  Nov 2002 - May 2010

  Enterprise level Networking / Telecommunication & Automation products supplier in Sri Lanka. Provide first and second level site support for all users, dealing with both hardware and software problems. Install, maintain and administer all computer hardware, system software & the LAN / WAN networks & Telecommunication section. Implementing Information Security and Group Policies. Network & systems administration. Implemented and Maintaining Wireless Networks. Technical and configuration support for Cisco routers & switches. Websites maintenance and maintain the E-marketing process with E Flyers & technical guides, along with search engine submissions etc. As Management Representative of ISO Implementation project successfully implemented ISO 9001: 2008 Quality System at East Link Engineering Co. (Pvt.) Ltd Show less

  • Group IT Administrator

    Feb 2004 - May 2010

  • Web Developer

    Nov 2002 - Feb 2004
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  Hotel Clarion

  Apr 2010 - Jun 2017

  IT Manager

  Clarion Hotels, Kelaniya Tourist Hotels (Pvt.) Ltd, 103, Kandy Road, Kiribathgoda, Sri Lanka Three Star, Luxury City Hotels & Villa – Kiribathgoda, Katunayake & Pelawatte. Managing the deployment, monitoring, maintenance, development, upgrade and support all of the IT systems, including servers, PCs, operating systems, telephones, software applications and peripherals in the hotels and subsidiaries. Management of security solutions, network hardware, and equipment as well as telecommunications infrastructure. Managing IT policies and procedures & Developing new strategies & managing new technology adoption. Overseeing systems integration of new systems with existing systems in Clarion Hotels & subsidiaries. Overseeing IT resourcing. Vendor, Outsourcer and consultant management. Show less

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  MedSource Healthcare LLC

  Jun 2017 - Sept 2023

  Manager IT

  MedSource is the largest Medical Scribing & Coding company in Sri Lanka with state-of-the-art facility and technology, outstanding quality and US-based customer service. As Manager IT responsible for total IT Environment Colombo and Kandy & Trivandrum, India Including managing ICT Technology, IT compliance & policies, security.As Manager IT responsible for total IT infrastructure/environment in Colombo and Kandy & Trivandrum, India including managing ICT Technology, IT compliance & policies. Implementation & management of network and system infrastructure Colombo & Kandy and Trivandrum, India. Maintain 99% uptime for live Medical Scribing with US hospitals and clinics with EHR. Maintain US HIPPA policy standard IT environment and ITIL service level standards for the IT service level policy implementation. Leading team for diagnosing and troubleshooting network and system-related issues and reporting to the stakeholders. Implementing and maintaining network and system policies & information security. Maintain IT compliance & audits. IT project management. Vendor, Outsourcer and consultant management. Maintain the 24x7 support channel. Show less

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  MAKEEN Energy A/S

  Jul 2023 - now

  IT Manager - IT Back Office Support Center

  MAKEEN Energy is a global, market-leading corporation in the energy industry with a presence in over 140 countries. We are committed to providing responsible energy solutions that make a difference to people and the planet. Our portfolio includes equipment, services and spare parts, customer support, facility management, engineering, and project management for a variety of energy solutions. We take pride in our co-responsibility for our customers’ success and employ and empower approximately 3,600 people across 6 continents. Show less