
Emily Caldwell
Caterer/Server

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About me
Area Chain Manager at Delicato Family Wines MA,NH,ME,VT
Education

University of New Hampshire
2011 - 2015Bachelor of Science (B.S.) Hospitality ManagementActivities and Societies: Hospitality Sales and Marketing Organization (HSMO)
Experience

Conference and Catering University of New Hampshire
Feb 2013 - Apr 2013Caterer/ServerI catered events up to 200 guests. This included setting up the events and serving guests food and beverages. Prepping and cleaning prior to the events were also tasks included.

Speisekammer Restuarant
May 2013 - Aug 2013ServerI served up to 4 to 5 tables and took customers food and beverage orders. I served guest's food and beverages while providing customer service.

Abenaqui Country Club
Apr 2014 - Sept 2014Banquet Server/ Line CookAs a banquet server, I set up rooms for a variety of events including weddings and company meetings. The set up consisted of setting tables, arranging buffet equipment and making sure we had all necessities to ensure members/guests' satisfaction. I directly served members/guests food and beverages as well as helped assist with buffet style meals. As a line cook I prepped for a variety of meals offered during lunch and prepared the food during actual lunch service. I learned proper kitchen etiquette, knife handling, and the steps,tools, and equipment needed to prepare an assortment of salads,dressings, sauces, soups, sandwiches, meats, and pastas. Show less

Wentworth by the Sea, A Marriott Hotel and Spa
Sept 2014 - Apr 2015ServerWhile working as a server for the Wentworth by the Sea, I gained valuable knowledge of the use of the Hospitality Solutions International POS systems and assisted in the training/on boarding of 5 new employees. I followed the steps of service in an upscale/formal restaurant. Presented wine service in a professional manner while giving excellent customer service. I created a presentable dining area through polishing of glassware, and understandings of wine tasting and pairing to better present to guests in their dining experience. Provided guest satisfaction and excellent customer through genuine conversations and ensuring additional necessities were granted upon guests' requests. Show less

Martignetti Companies
May 2015 - May 2017Sales AssociateAs a sales associate for the seacoast off premise sales team I managed the stocking, merchandising, and display building of a variety of wines and spirits throughout the region on a daily basis. I worked monthly wine tastings in grocery stores and liquor stores while providing customers information such as varietals and vintages and a variety of facts of portfolio items. I sold wine and spirits to liquor stores, grocery stores, and independents while maintaining close and effective relationships with store managers and owners. I expanded my overall knowledge of a large portfolio of wines and spirits, including vintages and varietals. Show less

Southern Glazer's Wine & Spirits
Sept 2017 - Dec 2021As a sales representative at Southern Glazers Wine & Spirits, I called on the top high volume retail accounts in the Portland metro area. I was in a $2.9 million sales route and was averaging $256,000 in sales a month. On a daily basis, I was writing orders, managing my monthly goals, and maintaining close and effective relationships with store managers and wine stewards. I was continually showing sales growth through my major supplier goals that are tracked daily. I represented some of the top wine suppliers in the country and continue to show positive sales growth in every one of my accounts. While consistently hitting my monthly goals, I was also taking care of each individual customer by making sure they are getting properly serviced. I made sure to go above and beyond for my suppliers as well as my customers. Show less
Area Sales Manager
Jun 2021 - Dec 2021Sales Representative
Sept 2017 - Jun 2021

Eastside Distilling, Inc.
Dec 2021 - Jun 2022Sales Manager
Delicato Family Wines
Jun 2022 - nowArea Chain Manager
Jan 2025 - nowArea Sales Manager
Jun 2022 - Jan 2025
Licenses & Certifications

WSET Level 2 Award in Wines and Spirits; pass with merit
WSET — Wine & Spirit Education TrustMay 2019
Languages
- frFrench
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