
Gordon F Prentice
Security Officer

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About me
Locksmith, Project Manager and Admin Support
Education

SIAST
2010 - 2012Diploma Corrections
Experience

SPI SECURITY SERVICES, INC.
Sept 2006 - Jul 2010Security OfficerInteracted with Police and City employees daily while working at Saskatoon Transit’s Downtown Hub Composed detailed daily reports, allowing for police and management to have accurate information on all incidents Collaborated with Saskatoon Transit to ensure policies were up to date and being followed Worked closely with clients with disabilities to ensure safe travelling on public transit

Saskatchewan Indian Gaming Authority
Nov 2012 - Aug 2017Surveillance OperatorAudited, monitored and entered records to accurately deal with information on all occurrences on the property Communicated with staff through phone and radio, utilizing the 10-code system Efficiently transferred hard copy reports into digital files, using 50 wpm typing skills Maintained confidentiality of all files and footage used as part of the Surveillance department

Mr Locksmith
Sept 2017 - Feb 2020LocksmithUtilized critical thinking and decision-making skills to update company policies and streamline redundancies both in the store and in the record keeping processes

West Coast Mobile Locksmiths
Feb 2020 - Oct 2021LocksmithEstablished and maintained positive relations with customers, resulting in an overall 4.6-star rating on Google Assisted in creating new procedures for handling confidential information in hard copy and digitalUtilized creative thinking to solve complex problems with mechanical and electrical locks

Calgary Lock & Safe
Mar 2022 - Aug 2022LocksmithQuoted and invoiced customersAssessed and repaired security hardwareLiased with multiple high profile property management companies
Licenses & Certifications
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Customer Service Foundations
LinkedInSept 2022 - View certificate

Outlook Essential Training (Microsoft 365)
LinkedInSept 2022 - View certificate

Becoming an Impactful and Influential Leader
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Critical Thinking and Problem Solving
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Finding Your Time Management Style
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Learning to Be Approachable
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Unlocking Your Potential
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Innovative Customer Service Techniques
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Leadership Foundations
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Excel Essential Training (Office 365/Microsoft 365)
LinkedInSept 2022
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