Tammy Mosby

Experience

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  Walmart

  Nov 2006 - Sept 2018

  Customer Experience Front End manager - August 2017 - presentManage the day to day operations of the front end team including hiring, training and scheduling a team of up to 45 associates to handle different scenarios and maintain a high level of customer service at all times. Coaching and accountability if necessary. Customer Experience Salesfloor manager - Jan 2017 - August 2017Lead a team of 30 - 35 associates during the initial stages and launch of a brand new way of working for Walmart Canada. Teaching and training all associates in the new way of working while maintaining a high level of customer service in an established store. This team was responsible for customer service and maintenance of the salesfloor, greeters and outside parking areas. Coaching and accountability when necessaryBackroom Manager April 2015 - January 2017Lead a team of 15-20 associates that were responsible for the truck unload process, maintaining backroom standards and ensuring accuracy of all inventory. Teaching, training and scheduling all associates weekly. Coaching and accountabilityOvernight manager March 2013 - April 2015Managed a crew of 40+ associates Hiring and training to attain the best retention possible, scheduling and making decisions based on freight flow for the entire store. Coaching and accountabilityHomelines Assistant Manager July 2012 - March 2013Managed a team of 15 associates including Department managers and salesfloor associates in the day to day operations of the homelines section of the store. Teaching, training and scheduling according to the company standards. Coaching and accountability Show less Started with Walmart as a department manager and quickly learned the inner workings of daily store operations. Managed Infants, Girlswear, Ladieswear and sleepwear.Responsible for merchandising, inventory control and training fellow associates. During this time I took part in several new store set ups and renovations.* Day time reno supervisor in Pincher Creek* Overnight reno supervisor for in store renovation in Cranbrook*Assisted with new store set ups and renovations in Sylvan lake, Lethbridge, Okotoks and Edmonton*Assisted with inventory prep in Taber and StrathmoreTrained department managers in day to day operations in the Strathmore store by request of the store manager Show less

  • Assistant Manager

    Jul 2012 - Sept 2018

  • Overnight Assistant Manager

    Sept 2011 - Jul 2012

  • Overnight support manager

    Nov 2006 - Sept 2011
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  FIELDS

  Oct 2018 - Mar 2020

  Store Manager
• 

  Mark's

  Jun 2020 - now

  • Store General Manager

    Aug 2020 - now

  • Assistant Manager

    Jun 2020 - Aug 2020