Karen Jacobs

Experience

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  Association for International Practical Training

  Aug 1985 - Aug 1987

  Program Coordinator

  -Coordinated overseas internship placement of STEM college students as the United States representative of the International Association for the Exchange of Students for Technical Experience (IAESTE)

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  Jacksonville University

  Aug 1988 - Aug 1997

  - Assisted in the evaluation and distribution of financial aid - Managed the financial aid leveraging project for the University-Provided supervision to junior staff and work study students -Counseled and advised student on aid eligibility, application procedures, packaging policies and college costs-Managed Florida student assistance grant program-Represented the University at area high schools

  • Associate Director of Financial Aid

    Aug 1991 - Aug 1997

  • Financial Aid Counselor

    Aug 1988 - Aug 1991
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  Penn State Abington

  Aug 1997 - Feb 2001

  - Recruited, enrolled and retained academically talented and diverse students- Coordinated the Financial Aid Office for the satellite campus- Planned and implemented on campus events-Supervised junior staff and students -Counseled and advised students about financial aid eligibility, application procedures, packaging policies, cost, indebtedness, money management and financial planning-Coordinated campus financial aid programming-Administered campus scholarship programs

  • Associate Director of Enrollment Management

    Aug 1999 - Feb 2001

  • Financial Aid Counselor

    Aug 1997 - Aug 1999
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  Thomas Jefferson University

  Feb 2001 - Mar 2014

  - Led and directed the undergraduate and graduate admissions operation for the Jefferson Schools of Health Professions, Nursing, Pharmacy and Population Health- Provided direct leadership for the design, support and implementation of the strategic enrollment management initiative to recruit, enroll and retain a highly qualified and diverse student body consistent with the institution's missions and priorities- Coordinated the implementation and use of customer relationship management (CRM) software to engage prospective students- Coordinated the implementation and use of centralized application services (CAS) to manage the application process for prospective students- Conducted, collected and analyzed higher education research to support strategic enrollment management goals- Led, supervised and motivated admissions staff Show less

  • Assistant Vice President, Admissions

    Jun 2008 - Mar 2014

  • Assistant Dean of Admissions

    Jun 2004 - Jun 2008

  • Director of Admission and Enrollment Management

    Feb 2001 - Jun 2004
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  Liaison International

  Jan 2013 - Jan 2014

  Product Advisory Board
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  Liaison International

  Mar 2014 - now

  Lead the strategic direction and operations for Client Success with the organization. Manage Liaison client facing resources in the areas of Account Management, Implementation, Program Partnerships/Adoption, and Onboarding, Training and Support to address client satisfaction, adoption, usage and retention of our solution among Associations, schools and programs. Support the life-cycle of the client from the post-sales period throughout their relationship with Liaison. Manage the team that will act as an ambassador between Liaison and client. Show less

  • Vice President of Account Management

    Aug 2018 - now

  • Vice President, Client Success

    Nov 2016 - Aug 2018

  • Vice President, Program Partnerships

    Jul 2014 - Nov 2016

  • Executive Director, Program Partnerships

    Mar 2014 - Jul 2014