Becky Meyer

Experience

• 

  AT&T

  Jan 2002 - May 2017

  Client Support Specialist

  Supported Account Teams by managing a variety of voice and data products including Domestic and International AVPN, ANIRA, AVTS, BVOIP, MIS/PNT for order hand off of new service, account changes, and track order number information. In addition I supported other process improvement projects, trained and was a peer mentor.

• 

  IBM

  Jan 2017 - Sept 2018

  Client Support Specialist

  Supporting the AT&T Client, I manage incoming requests for International AVPN, Domestic ANIRA and AVTS, by gathering technical data from sales partners often collaborating to improve quality before handing off the order to downstream partners whom I then follow up with to ensure accuracy and timeliness of order turnaround.

• 

  Spearhead.io

  Oct 2018 - Apr 2024

  Director Of Operations Customer Success

  Impacted by RIF September 2023A champion of change, I collaborate cross functionally to build lasting trusted relationships that focus on the client's success. I'm passionate about continuous learning, helping to develop my team and use my creativity to aid in process improvement and reduce cost. As key contributor I continue to exceed expectations and have obtained badges in Agile and Design Thinking.

• 

  Sonicu

  Apr 2024 - now

  Channel Sales Manager

  🚀 Excited to announce my new role as a Channel Sales Manager at Sonicu! 🚀At Sonicu, we're on a mission to revolutionize the way businesses monitor their operations. Our commitment is clear: to deliver powerful monitoring technologies that enhance efficiency, ensure reliability, and elevate customer service standards. As a Channel Sales Manager, I am dedicated to forging strategic partnerships and alliances enterprise brands and boutique solution providers. Our Partner Program offers a diverse range of opportunities, from software integrations and hardware add-ons to referrals and reseller agreements. Together, we're empowering organizations to optimize their processes and achieve unparalleled results. Join us in transforming the landscape of monitoring solutions and delivering undeniable ROI throughout the customer journey. Let's connect and explore how we can collaborate to drive success! #Sonicu #ChannelSales #Partnerships #MonitoringSolutions Show less