Stephany Mayo

Stephany Mayo

Librarian

Followers of Stephany Mayo394 followers
location of Stephany MayoGreer, South Carolina, United States

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  • Timeline

  • About me

    Customer Success Account Manager | Licensed Insurance Agent

  • Education

    • Bob Jones University

      2009 - 2013
      Bachelor of Arts (B.A.) Voice Performance
  • Experience

    • Bob Jones University

      Aug 2010 - May 2013
      Librarian
    • The Woodlands at Furman

      Sept 2013 - Aug 2014
      Server
    • RealPage, Inc.

      Jun 2014 - now

      System Administrator for RevealCX, which included form design and upkeep, user management, and issue resolution Project Leader in designing and implementing evaluation forms for my team and other departments Used critical thinking skills to resolve areas of disagreement between groups and ensure we were operating to the standards our business requires Ensured that my team’s work is done correctly, consistently, and on time for 5 or more products. This included attaining a high level of calibration (over 96%), keeping dispute rates under 3%, and ensuring multiple samples were completed on the correct days. Lead meetings for both my peers and management Show less

      • Account Manager

        Sept 2021 - now
      • Quality Assurance Team Lead

        Mar 2019 - Sept 2021
      • Quality Assurance Specialist

        Dec 2017 - Mar 2019
      • Marketing Associate

        Jun 2014 - Dec 2017
  • Licenses & Certifications

    • Insurance Producer

      South Carolina Department of Insurance
      Dec 2021
    • Ready to Lead

      RealPage, Inc.
      Sept 2022