Deep Enrich
Marina Ballesteros
Digitadora
205 followers
Belo Horizonte, Minas Gerais, Brazil
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About me
Customer Success Specialist | Data Entusiast
Education
Universidade FUMEC
2012 - 2017Bacharelado Public Relations, Advertising, and Applied Communication
Estácio
2023 - 2024Pós-graduação Lato Sensu - Especialização Language Interpretation and Translation
Experience
Laboratório Citodiagnóstico
Feb 2008 - Apr 2009Digitadora
Agência Assoweb
Jan 2016 - Jul 2016Redator freelancerCaramiaulo / Nina B Doceria
Dec 2019 - Aug 2022ProprietáriaAtravés do Instagram, mantive uma loja de doces onde estava responsável por todos os setores, desde a compra de materiais até a venda do produto final. Neste trabalho, adquiri experiência na área de atendimento ao cliente com foco em satisfação e fidelização, além de ser responsável pela criação de conteúdo e manutenção das redes sociais.
E2f, inc.
Feb 2023 - Nov 2023Data Annotator
TELUS International AI Data Solutions
Sept 2023 - Nov 2023Data CollectorData Collector for multiple projects
Sonara
Nov 2023 - Feb 2024Data Audit
Hostinger
Mar 2024 - nowMid IT Customer Success Specialist
Oct 2024 - nowJunior IT Customer Success Specialist
Mar 2024 - now
Licenses & Certifications
- View certificate
EF SET English Certificate 85/100 (C2 Proficient)
EF Standard English Test (EF SET)Aug 2023
- View certificate
Data Entry Skills: A Complete Data Entry Course from Scratch
UdemyDec 2023 - View certificate
Atendimento ao Cliente
SebraeSept 2023 - View certificate
Customer Service, Customer Support, And Customer Experience
UdemyNov 2023 - View certificate
Customer Service: Curso de atendimento ao cliente de A a Z
UdemyAug 2023 - View certificate
Can You Really Speak English? Yes, You Can!
EstácioAug 2023
Languages
- inInglês
- enEnglish
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