Roshan Nair

Experience

• 

  First Engineering Ltd

  Oct 2009 - Mar 2013

  Project Engineer

  • Prepared detailed cost reports for all stages of the project and discussed improvements for future projects based on results derived from the current project• Created bill of materials and process routings to ensure the mass produced product conforms to the required customer specifications• Coordinated with cross-functional teams to develop design and process FMEA, with emphasis on high volume manufacturability My achievements in this role are as follows:• Audited all departments to ensure compliance with the ISO/TS 9000:16949 (automotive) standards to be successfully certified by TÜV • Increased customer base through sharp negotiating skills and acquiring the business of a mass produced automotive project, increasing revenue by 15% during the succeeding financial year Show less

• 

  Link Market Services

  Jul 2013 - Dec 2015

  Specialist

  • Liaising with other core departments such as Client Partnerships, Claims, Correspondence and Member Services to provide efficient customer service to all members and employers• Training and mentoring of new recruits in handling and analyzing complex superannuation enquiries• Analysis of customer feedback to identify business improvement opportunities • Supporting team leaders in completing ad-hoc duties to drive business resultsI have achieved the following in this role • Customer appreciation for providing excellent customer service which led to customer retention and word-of-mouth publicity for the fund• Recognition for going the extra mile for assisting other departments with a can do attitude Show less

• 

  MiniFAB

  Dec 2015 - Jul 2021

  Manufacturing Engineer

  Evaluating existing manufacturing processes and workflows to identify areas that could benefit from changes and improvementsConducting root cause analysis to determine and troubleshoot production line issuesWorking with Production Team Leaders, Operators, Maintenance, Procurement, QA and other staff to educate, drive, and champion positive change within the teamCreating, editing and managing BOMs for production lines Managing production work orders and related functions through NetSuite Draft and perform validation protocols (IQ, OQ, PQ ), data analysis and final report preparation for production equipment Show less

• 

  Vanderlande

  Aug 2021 - now

  • Uncovering possibilities for enhancing operational intelligence across all Vanderlande ANZ customers by utilising data analytics and reporting.• Collaborating with pertinent stakeholders to devise problem-solving strategies and leverage data to back ideas and initiatives. • Building and leading strong and effective working relationships across cross functional teams, including business service managers, field service technicians, maintenance personnel and contractors to meet business objectives• Setting clear goals for the team and working with team members to align with the business objectives Analysing data to find bottle necks, trends and capacity to help optimise the customer's systemsDesigning and implementation of availability and reliability models for new customer sitesMonitoring of KPIs to ensure service level agreements are met Continuous improvement and root cause analysis to assist maintenance personnel fix issues quickly and efficiently

  • Process Engineer

    Jan 2023 - now

  • Team Leader - Process Engineering ANZ

    Mar 2022 - Dec 2022

  • Process Improvement Engineer

    Aug 2021 - Feb 2022