Afolabi Olowoyo MBA ,PMP, B2B

Experience

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  STANLYN-TECH SYNERGY

  Jan 2007 - Feb 2008

  Sales and Marketing Manager

  - Provision of Proactive Customer Relationship Management via Email/Phone/In-Person interactions to ensure high satisfaction levels.- Develop new customer relationships and maintain existing ones- Sell the companys product to the general public.- Collect market intelligence and submit weekly reports.- Ensure that the back office staff discharge their duties in a profesional manner.- Supervise the administration of the office while reporting to the Managing Director.- Ensure the general customer services standards are not only maintained , but improved upon.- Maintain accurate records of all sales and prospecting activities, including sales calls, presentations, tenders, closed sales and follow up activities withi teams assigned area of coverage. Show less

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  Globacom

  Mar 2011 - Jul 2013

  Customer Service Manager

  Facilitating the collected competitive information to monitor business opportunities and trends.Checking lines and categorizing the problems Ensuring that superior service was delivered constantly within the stipulatedturnaround time (TAT), and at the required quality service standard.Processing customer information through effective use of Siebel and other customer relationsapplications in rendering quality customer service.Raising service requests to the specific internal resolution units concerned.Demonstrated aptitude for multitasking while balancing the knowledge of product changesand current maintenance issues, and communicating these changes through the appropriatechannels.Handling customers directly via telephone and responding to customer inquiries and questions promptly.Providing feedback regularly on the effectiveness and soundness of policies and procedures of the customer service department.and issues of the customers Determining problems or issues in queries or complaints handling nature and proposing solutions for Enhancements. Show less

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  Diamond Bank Plc

  Apr 2014 - Aug 2016

  Business Banking Officer

  To manage and enhance the existing commercial portfolio and solicit acceptable new relationships in order to meet the pre-set financial non-financial objectives. Establish new borrowing relationships for Business Banking (SME), preparing the required credit and financial analysis as per the bank policies and procedures to enhance the bank’s market share. Spread and analyse financial statements, preparation of credit application, documentation & post-sanction monitoring through periodic account review/renewal. Manage the existing loan portfolio to ensure establishment of appropriate account plans, recommend credit facilities in line with Bank credit policy to maximize earnings while containing risks to an acceptable levels. Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities. Implement and maintain complete control aspects i.e. financial analysis of statements of accounts, documentation, periodical client visits call reports. Show less

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  Gtext homes.

  Aug 2016 - Aug 2022

  Director Of Business Operations

  Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Quetar Tech. Build and maintain productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Quetar technologies to gain a larger share of the Customers’ wallets. Lead, implement, and communicate the sales strategies and coordinate the action plans. Manage the execution of team sales plan to achieve sales targets as defined by Quetar Technologies. Be the primary contact person for accounts, planning and managing the overall business relationships between them and Quetar Tech. Bring to bear own knowledge and experience of selling in the sector on the team, defining and implementing developmental strategies that will support the growth of the team and generate increased revenue for the company. Drive results through others, manage team performance, set clear expectations, and hold team accountable against business metrics. Oversee efforts of the team on accounts by reviewing sales proposals and negotiating with clients. Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.Speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction Show less

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  Eagle Global Markets (EGM)

  Sept 2019 - Aug 2022

  Senior Sales Account Manager
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  MultiBank Group

  Apr 2021 - Jun 2021

  Senior Sales Manager
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  Forex4you

  Jul 2021 - Nov 2021

  Senior Sales and Account Manager
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  Palton Morgan Holdings

  Aug 2022 - Jun 2023

  Senior Investment Advisor
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  Novarick Homes and Properties Limited

  Jun 2023 - Mar 2024

  Head of Sales and Business Development