Tamara Ramos

Experience

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  Ministry of Women and Social Development

  Jan 2011 - Jun 2014

  Clinical diagnosis of harm and risk of violence against women (VAW). Coordinate and lead team. Principal functions:- Direct the process of preparing the Territorial Diagnosis of VAW thatwill guide the planning of Care and Prevention.- Direct the process of planning, budgeting and execution of actionsto be developed by the team of the Center, according to the GuidelinesTechniques.- Maintain coordination with DIDECO and the SERNAMEG Regional Directorate- Generate financial returns, accepted by Municipality and SERNAMEG- Ensure the comprehensive view of intervention plans and evaluationof these, as well as the application of the approaches, principles and strategiescross-sectional approaches in VAW.- Take control of the management of the Center, ensuring faithful complianceof the actions planned in the communal or provincial project according toit corresponds.- Keep a statistical record of the intervention in the SERNAMEG formats.- Establish and maintain coordination with other devicesSERNAMEG, with emphasis on those that involve the HEVPA Program.- Collaborate in the execution of preventive work or the Program ofPrevention as appropriate.- Have knowledge and analysis from gender perspectives Show less

  • Coordinator and Psychologist Center for Women

    Jan 2013 - Jun 2014

  • Psychologist Home Shelter for women at vital risk for domestic or partner violence

    Jan 2011 - Jan 2013
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  Chilean Institute of Integrative Psychotherapy

  Jan 2012 - Jun 2014

  Psychologist

  Individual, family psychotherapist and clinical supervision training for the mental health clinic and court area clinic for judicialized cases. Coordination functions multidisciplinary team.

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  National childhood service

  Jan 2012 - Jan 2014

  Psychologist protection and reparation program for victims of Sexual Abuse and Serious Abuse

  Damage assessments, psychodiagnosis, psychotherapy, remedial therapy, coordination with the judicial network and the childhood circuit.

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  University Of North Carolina en convenio con Ministerio del Interior Chile

  Jun 2014 - Jan 2019

  Clinical supervisor and program coordinator

  Accompany the clinical development of therapists who provide intensive family therapy in childhood with law-breaking behaviors and severe violation. Evidence-based program, 24/7 care with a quality assurance model. Generate and implement treatment guidelines and clinical supervision. Accompaniment in psychotherapy and treatment. Facilitate and implement plans for the development of professional competencies oriented towards institutional goals. Impact evaluations, process optimization and continuous improvement of the project implementation. Promote commitment, professional loyalty and organizational climate. Manage and implement financial and administrative coverage of the project, commit public / private cooperation alliances and operate as a financial and technical counterpart in the execution of the program. Show less

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  Hospital CRS Provincia Cordillera

  Feb 2019 - Dec 2020

  Psychologist Clinical

  Diagnosis and psychological treatment in severe dual pathology. Treatment with a gender approach to women with problematic substance use (SENDA-MINSAL agreement) and other mental health pathologies.

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  Aldeas Infantiles SOS Chile

  Dec 2020 - May 2021

  Director of the REM PER Residence Aldeas Infantiles SOS

  Manage, lead and monitor as the main person in charge, the intervention process of each adolescent and their family or referring adults according to the quality standards defined by Aldeas SOS Internacional. Direct the global operation of the residence in accordance with current regulations, institutional strategic objectives and established goals, always keeping in mind the Best Interest of the Child. Direct and efficiently manage organizational resources, budget management, efficiency and coordination of resources and teams in charge. Promoting a culture of high technical performance, and a quality service in terms of care, repair and protection of Children, Adolescents and Youth. Sustain policies, a legal approach, incidence on children, establish collaborative alliances with local networks, municipalities, courts, Ministries and the private network. Maintain collaborative relationships with the childhood, health, education circuit and lead work groups on protection matters and management of organizational change oriented to new perspectives on childhood, support projects and public policies related to children. Ensure the quality assurance of intervention and protection of children in the residential system, promote ties with their families and promote family reunification as soon as possible Show less

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  Clinica Medical Home

  Jun 2021 - now

  Customer Experience Manager

  Lead, execute and implement the customer experience department, to improve the contact and experience of tutors, relatives and patients who are users of home hospitalization referred by their respective ISAPRES. Develop and lead the implementation of the Experience Strategy and attention to Clients and Patients, aligned with the company and brand strategy, with the aim of being recognized for the quality of services and highly satisfactory experiences, thus improving references and reputational assessment, as well as the quality indexes of the home hospitalization service. Establish mechanisms for measuring and controlling the perception and satisfaction of customers with deliverables, indications and continuous improvement guides to various areas, which are monitored and integrated within a continuous improvement and change management plan. Show less

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  Universidad Católica Silva Henríquez - Empleos

  Jul 2021 - now

  Docente Universitaria Escuela de Psicología

  Académica universitaria informante para exámenes de grado. Docente de relaciones humanas, interacciones y comportamiento grupal de la Facultad de Ciencias Sociales, Jurídicas y Económicas de la Escuela de Psicología.