Carol L.

Culture Champion Rafael Valenzuela Oct 2024 Thank you for all of the help with our stream Halloween event! Food, games, contest, etc. were all great for the teams to enjoy!

One Team Evan Steiner Oct 2024 Carol, huge congratulations on planning and executing such an outstanding Halloween Party today! The atmosphere was fun, light-hearted, and exactly what we needed to lift spirits and build team identity. Your attention to detail and enthusiasm really shone through, and it was fantastic to see such strong participation and engagement from everyone. Thank you for all your hard work—it truly made a difference and is very much appreciated!Additional comment and award boost: Thank you… Show more Carol, huge congratulations on planning and executing such an outstanding Halloween Party today! The atmosphere was fun, light-hearted, and exactly what we needed to lift spirits and build team identity. Your attention to detail and enthusiasm really shone through, and it was fantastic to see such strong participation and engagement from everyone. Thank you for all your hard work—it truly made a difference and is very much appreciated!Additional comment and award boost: Thank you for putting the effort into this - it was fun to experience - thank you for also getting the games to and from the event - it was a lot of work and helped set a good ambiance for the teams. I look forward to the next event! Show less

Culture Champion Evan Steiner Sep 2024 Just wanted to say great job on the recent pancake breakfast! Everything was well organized, and it all went off without a hitch. A. bunch of team members mentioned how much they appreciated it and are already hoping we do more events like this in the future. Thanks for making such a positive impact!

Culture Champion Pratima Naik Sep 2024 Thank you Carol for your Outstanding Support on the Train Events this week. You executed on all the arrangements on such short notice, and with a strong sense of urgency. Thank you again it was much appreciated and your help made events go smoother!!!

Culture Champion Vaidehi Patel Aug 2024 Thanks Carol for supporting me before and during my ooo with the Rocket Community Challenge, you are always willing to help a fellow team mate no matter what. Thanks a lot.

Exceptional Executor Samantha Schettner Aug 2024 Carol has been the voice behind our Rocket Tech Community Challenge. Carol has pulled the data together and then created weekly communications to go out to over 2000 people. I'm grateful for the extra work she has put in which has alleviated some from my plate opening ip some capacity for me. Thank you for always being willing to step up and help and take on additional projects.

One Team Stephanie Cory Aug 2024 Thanks so much for always jumping in to help! No whatever what the ask or project is you always show up to support! I appreciate you!

One Team Brittany Sharrow Aug 2024 Thank you for always stepping in when needed. Whether it is for something for the whole team, or just one off questions, you are always available to assist. Go Team! <3

High Five Award: Know Your Role Queen Samantha Schettner Jun 2024 Thank you for taking on the Know Your Role event for our Interns. You took this on with much gray space and created an event that resonated with our intern team and allowed for collaboration across our Rocket Technology team. Thank you.

High Five Award: Thank you! Evan Steiner Apr 2024 Responding with a sense of urgency is the ante to play.Thank you for all the quick work last night, today, and tomorrow I'm sure, to make the presentation for the Premier Broker Platform Solution Review a success. I am incredibly happy with how things have turned out and it wouldn't have been possible without your efforts.

Special Occasion Award: Our Support Team Members Are AMAZE-ing! Rocket Companies Apr 2024 A heartfelt thank you to the exceptional admin and support team members at Rocket Companies. Year-in and year-out, your immeasurable dedication and contributions elevate everything we do. Although we are honoring all of you today, know that our appreciation of you is not confined to these 24 hours. Wishing you the happiest of days!

High Five Award: Every Team Member Every Time Mitchell Dore Oct 2023 As I was out of the office sick, we got a new seating arrangement on the 12th floor from the 6th and Carol took it into her own hands to not only move all my awards and personal items on my desk to my new desk she did it for our entire team for anyone who was out. This shows pure excellence and that Carol really cares for everyone around here. THANK YOU

High Five Award: We are the "they." Ashley Crabtree Oct 2023 Thank you for volunteering for Boo Bash, FEST or Real Talk! #oneteam

Snaps Award - Yes before no. Shannon Cantrell Feb 2023 Thank you so much for all you do! Throughout the last year you all have shown your resilience, your faith, your grit and fortitude. You have shown that you truly operate in a Yes before No mindset day in and day out and I am lucky to work alongside someone of your caliber. I can honestly say that we would not have gotten through this year without such a strong and aligned team and I truly appreciate you so much!

5 Years of Service Jay Farner Oct 2022 Congratulations on your five-year anniversary! Your dedication to your team and the company are very appreciated. Our team members are our greatest asset and your contributions over the past five years have helped us grow and get where we are today.We are the family of companies for a reason – we are the “they,” we are one team, working together to impact the outcome.Jay

High Five Award - Yes Before No Robert McKenzie Oct 2022 Carol has been such a strong supporter and, of late, jumped in to really help me with my parking more than once, updating laptop and technology hiccups and issues! I am thankful for her support!

Snaps Award - Every Client. Every time. No exceptions. No excuses Chris Kirby Oct 2022 Carol brings her A-game every day!It's truly been a pleasure working with Carol these past few months. She's continued to help me onboard and if there is something new or something she doesn't know yet, she quickly figures it out and gets the job done! Thank you for everything that you do for me and for our team!

High Five Award - We are the "they" Emma Good Jul 2022 Scheduling savior While my business partner and I were both OOO at the same time over 2 business days, Carol hopped in to schedule a final interview with a hot candidate without missing a beat. This is not part of her normal responsibilities because we always schedule interviews for her team. Not only did Carol have to coordinate with our interviewers, she also had to coordinate with the staffing agency representing the candidate. It was flawless and the interview went off without a… Show more Scheduling savior While my business partner and I were both OOO at the same time over 2 business days, Carol hopped in to schedule a final interview with a hot candidate without missing a beat. This is not part of her normal responsibilities because we always schedule interviews for her team. Not only did Carol have to coordinate with our interviewers, she also had to coordinate with the staffing agency representing the candidate. It was flawless and the interview went off without a hitch. I am so thankful for Carol's help (that I didn't even ask for) and its comforting to know that we all support each other no matter what. Show less

Fist Bump Award - We are the "they" Alyssa Barrera Apr 2022 Family and Business Partners!!Shannon, Paige, and Carol made my visit to Detroit feel like a second home! They welcomed me with open arms and truly give me a sense of family in our little team. From navigating the office, to offering to show me around the city, the RA SpotCrew proves daily that we are the "they" and live in true Rocket culture fashion.

High Five Award - Every second counts Stacey Caster Apr 2022 You are helping all of us be successful. Thank you for jumping in and helping with the scheduling, room setup, and note taking for the workshops over the last three days. These are things that help all of us succeed so we each TM can focus on their important part of the puzzle. Your ability to capture such clear and concise notes, while being new in supporting these teams, was amazing. This will prove extremely helpful as follow-ups for weeks to come.

High Five Award - We are the "they" Noelle McDonald Feb 2022 Thank you for being such a high-level executor. You are always striving to work harder and improve in your skills. Your dedication does not go unnoticed. Thank you for being you!

Fist Bump Award - Responding with a sense of urgency is the ante to play. Jacquelyn Roterman Jun 2021 Thank you so much for going above and beyond yesterday to coordinate my team going to the Grand Prix. Your communication and urgency is definitely seen and appreciated!

We are the "they". Arpad Kadar Mar 2021 Happy Team Member Appreciation Day! Thank you for supporting me and the team. We all appreciate everything that you do to us organized and keep the team engaged.

Yes before no. Ali Sobh Mar 2021 You guys did a great job hosting TM appreciation day! Love the energy and laughter you guys brought! Nice work :)(This was given to two other team members)

You'll see it when you believe it. Brandi Brown Mar 2021 This team played a huge role in making our 2021 Team Member Appreciation Day event a success! From the planning stage all the way to the executing the final event, each of these team members showed how much they care about the impact we make. Because of their efforts, we were able to inspire team members and create a sense of gratitude and appreciation. For two-hours, we transported team members from their everyday work to a place of fun, exploration and common hood! Thank you for all your… Show more This team played a huge role in making our 2021 Team Member Appreciation Day event a success! From the planning stage all the way to the executing the final event, each of these team members showed how much they care about the impact we make. Because of their efforts, we were able to inspire team members and create a sense of gratitude and appreciation. For two-hours, we transported team members from their everyday work to a place of fun, exploration and common hood! Thank you for all your sweat and energy! (Award given to myself and two others) Show less

The Inches We Need Are Everywhere Around Us Marisa Jimenez Feb 2021 You both recently started sharing business area updates on a regular cadence with the team. Doing this helps the team see the bigger picture and really understand the goals of the company which is one of our focuses from the last Outlet. Thank you for taking the time to run through these updates with the team and field questions. Doing this really will impact the outcome!

Always Rising Our Level of Awareness Marisa Jimenez Oct 2020 Carol continuously bring attention to resources we have access to as a team to help our team "get there faster". When someone on the team has questions and I am not available, Carol takes time to share the answer and point the group in the direction to find the answers themselves. Thank you!

Every Second Counts Ali Sobh May 2020 THE GOAT (The Greatest Of All Time)Carol has been my business partner for over a year now and has absolutely made my life and region better. Some of the things she has are.Helped hold leaders accountable to projects, tasks, and deadlines, Maintained awareness of upcoming changes or events taking place within RC and the FOC in a variety of situations, with a variety of people, and adapts as needed Ability to keep ourselves and leaders organized, Communicated team moves provided by Team Lead,… Show more THE GOAT (The Greatest Of All Time)Carol has been my business partner for over a year now and has absolutely made my life and region better. Some of the things she has are.Helped hold leaders accountable to projects, tasks, and deadlines, Maintained awareness of upcoming changes or events taking place within RC and the FOC in a variety of situations, with a variety of people, and adapts as needed Ability to keep ourselves and leaders organized, Communicated team moves provided by Team Lead, Completed tasks on time without needing encouragement, Effective note taking, People Plan. Event plan and so much more that the list goes on and on. Thank you for always executing at such a high level and with a sense of urgency. There is no doubt that the work you have put in has been noticed and is appreciated. I'm so excited to see you take on this next journey and cant wait to watch you grow into the badass i know you are! Detroit Empire will always be your home. #KICKASS. Show less

Yes Before No Jazmine Schaffer Apr 2020 Yes Before NoThank you for all you do and how you always are saying yes before NO. You get things done and figure it out for us leaders and even our team members. Thank you.

The Inches We Need Are Everywhere Around Us Kylie Quetell Jan 2020 Building MoveThank you to Carol for truly living The Inches We Need Are Everywhere Around Us. She drove our decisions, advocated for our business, worked with FOCUS, stayed in constant communication, and put in extra time to make sure things were done correctly.

We'll Figure it Out Marisa Jimenez Jan 2020 People Planning Queen!Carol has spent hours doing a task that I would dread. She had to shuffle a bunch of teams taking into account a handful of moving pieces & as always, never misses her deadline. You are a Rock Star! THANK YOU, THANK YOU, THANK YOU!

Nomination for the ISMs Award: We'll Figure it Out! Mike Malloy Oct 2019 Congratulations on being nominated for an ISMs in Action Award!The ISM you were nominated for was We'll figure it outHere's what your peers had to say about you:• Carol is the backbone of our floor here at RC. She literally takes on any/all problems and finds a solution. It doesn't matter if she's doing something else she always makes time to help you out all while keeping a smile on her face. Whether your request is big or small, crisis or otherwise, she is definitely… Show more Congratulations on being nominated for an ISMs in Action Award!The ISM you were nominated for was We'll figure it outHere's what your peers had to say about you:• Carol is the backbone of our floor here at RC. She literally takes on any/all problems and finds a solution. It doesn't matter if she's doing something else she always makes time to help you out all while keeping a smile on her face. Whether your request is big or small, crisis or otherwise, she is definitely everyone's go to person. • Carol is awesome and has a great aspect on life as well as her job! She is always a positive influence and lives the ISM's. She is always there to help and answer any questions you may help. • Carol is non stop always all over the place trying to figure things out for not just the RVP's, but also for us team members as well. Carol is amazing at taking whatever is thrown at her and making the best out of it and figuring it out. There is no doubt in my mind that Carol deserves this award! • Carols problem solving skills are truly unmatched. I see her running around all day and she is constantly busy and productive and never stops until she finds the answer needed. Even if she's wildly busy and someone asks her a question, she still gets back to them and is one of the most pleasant individuals I've ever worked with. Show less