
Nicole Boudreau
Cashier Customer Service

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About me
Physiotherapy Assistant - Nova Scotia Rehabilitation Centre
Education

Eastern College
2019 - 2021PTA/OTA Health Care
Eastern College
2019 - 2021Physiotherapy/Occupational Therapy Assistant Rehabilitation and Therapeutic ProfessionsSchooled in Microsoft Word, Excel, and Power Point. Strong organizational skills. Medical Terminology - completed July 29th, 2018 (NSHA) College Biology (2019) Eastern College – OTA/PTA Completion of level C CPR & First Aid
Experience

Sobeys
Jul 2013 - Nov 2017Cashier Customer ServiceI was hired to work cash where I was responsible for receiving and processing funds and scanning and packing merchandise, which is taught to be done in an orderly and organized fashion. In a short time, I was trained to work in customer service, dealing with irate customers to resolve issues in a diplomatic fashion. In that time, I learned many skills and techniques in problem solving and customer service. Oct 2016: Received “Customer Appreciation Award” awarded to staff members through written comments submitted from Scobey’s customers. Show less

Sunnyview Animal Care
Jul 2013 - Sept 2013Sunnyview Animal Care - VolunteerWorked as a volunteer assisting the staff at Sunnyview with set up and organize of the front end, cleaning cages, cared for the animals and assisted in many other ways allowing the staff at Sunnyview to deal with the details that require specific training.

Bedford Eye Care
Jul 2018 - Jan 2019Optometric AssistantPreliminary testing prior to Optometrist exam. Responsible for: • OCT screening• TBI- Traumatic Brian Injury• Topography Imaging• Osmolarity Testing • Phenol Red Thread Testing • Lipiview Scans (Meibomian Gland Imaging and Tear Film)• Autorefraction• Pressures (IOP’S)• Visual Fields Screening • Optomap• Visual Acuities • Colour blindness • Stereo• Setting Phoropter• Dilation Drops/Cyclo Drops (If doctor advises to do so) • Administer patient exams• Customer Service/Front Desk Area• Optosys kept on patient files Show less

IWK Health
Jan 2019 - Aug 2019• Meditech • Access Passport (E-Forms) • Preparing patient charts prior to admission• Emails• Phone• Fax• Scanning• Labeling• Filling and updating patient charts• Taking orders from Doctors and Nursing staff• Organizing/Prioritizing tasks/ assignments• Inputting lab orders and dietary orders • Transfers, Admissions and Discharges • Meditech • Taking orders from Dr.’s and Nurses• Faxing• Emailing• Printing off patient charts• Orders from Lab/MIC/X-Ray/Ultrasound• Answering phone calls• Multitasking/prioritizing• Patients Registration• Admissions
Ward Clerk - Garron Centre Mental Health Facility
Apr 2019 - Aug 2019Admitting and Registration Clerk - Children's Emergency
Jan 2019 - Aug 2019

Soldiers Memorial Hospital
Oct 2020 - Dec 2020Rehabilitation Assistant(6 week placement) • DARP/SOAP charting• Patient transfers• Monitoring heart rate, SpO2, blood pressure. • Modalities• Orthopedic patients• Physically and cognitively impaired patients• Experience in wheelchairs, walkers, canes, crutches, mechanical lifts. • In home assessments • Pediatrics (OTA)

Coastal Sports & Wellness
Dec 2020 - Jan 2021Physiotherapy Assistant(6 week placement) • Modalities (IFC, TENS, heat/cold packs)• Exercises/stretches.• Home programs (Hep 2 Go)• Experience in Jane software

Dykeland Lodge
Feb 2021 - Mar 2021Rehabilitation AssistantLong Term Care facilityDAR chartingExercises/stretches with residentsModalities (IFC, heat packs, laser therapy, light therapy)Walking program with 2 wheeled & 4 wheeled walkersWheelchair and walker adjustmentsPoint Click Care - Record keeping

Coastal Sports & Wellness
Apr 2021 - Dec 2021Physiotherapy Assistant
Truro Hospital
Apr 2021 - Oct 2021Rehabilitation Assistant
QEII - Halifax Infirmary
Nov 2021 - Feb 2022Certified Occupational Therapy Assistant
Dartmouth General Hospital Foundation
Nov 2021 - Feb 2022Certified Physical Therapist Assistant
Nova Scotia Rehabilitation Center
Feb 2022 - nowPhysical Therapist Assistant
Licenses & Certifications

Family Caregivers: Introduction to Brain Injury
Nova Scotia Health AuthorityJul 2023
Level C: CPR & First Aid
Canadian Red CrossAug 2020
Medical Terminology
Nova Scotia Health AuthorityJul 2018
Honors & Awards
- Awarded to Nicole BoudreauCustomer Appreciation Award Sobeys Oct 2016 awarded to staff members through written comments submitted from Scobey’s customers.
Volunteer Experience
Volunteer
Issued by Sunnyview Animal Care on Jul 2013
Associated with Nicole Boudreau
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