Milind Phanse

Milind Phanse

Customer Support Engg

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location of Milind PhanseMumbai, Maharashtra, India

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  • Timeline

  • About me

    Technical Architect at Atos India Pvt Ltd.

  • Education

    • Ramrao Adil Institute of technology

      1989 - 1994
      Engineer’s Degree B.E.(Computers)

      Completed B.E.(Computers) from Ramrao Adil Institute of technology, Mumbai University

  • Experience

    • Orient Telefax Pvt. Ltd.,

      Feb 1995 - Mar 1996
      Customer Support Engg

      Job Responsibilities: i) Installation & Maintenance of PCs having multimedia & Internet connection. ii) Installation & maintenance of Novell 3.X servers & their client nodes.

    • Multilink Computers PVT Ltd --- Wipro Frenchie

      Apr 1996 - Dec 1999
      Customer Support Engg.

      Job Responsibilities: i) Installation, Maintenance, User Management & Administration of Novell Netware Servers & NT Servers for various clients.ii) Administration of overall network & nodes. iii) Installation & configuration of various multi-user softwares such as Windows for workgroups, Ms-office, Lotus, FoxPro under Novell 3.X & 4.X iv) Installation & Maintenance of various Peer To Peer networks using Windows 95/98 & Windows for workgroups.

    • Tata Infotech Ltd

      Jan 2000 - Jul 2004
      Sr.Customer Support Engineer

      Job Responsibilities:• Support for Sun Ultra Sparc E3000 servers. • HA1.3 cluster Administration. • External storage SSA 210 administration & maintenance.• Solstice Disksuite 4.1 Administration.• System administration tasks - User, printer(local/remote) admin, Solaris File system administration, Root/slice backup recovery, Recommended patches installation• Installation of Unix SVR4 Operating System, Loading patches, configuring network properties.• System Administration tasks viz. Job scheduling, Backup schduling, File System administration, Recovery from crashes, User management.• Installation & configuration of Windows NT servers (PDC, BDC & Member Server) of Indian Airlines & Air India with Hardware RAID 5 configurations.• Trouble shooting network, Compaq hardware and software related problems.• Remote administration using Compaq server agent and Compaq insight manager. Show less

    • Reliance Infocomm Ltd

      Aug 2004 - Jan 2007
      Solaris-Linux System Administrator

      Job Responsibilities: • Team Leader of team of 8 Engineers giving 24X7 support to nearly 300 mission critical servers located in Mumbai, Faridabad, Bangalore, Hyderabad & Kolkata.• Installation, Configuration of SUN servers: Sun Fire 280R, V480, V880, Sun Fire 4800, Sun Fire 6800, Sun Enterprise E450.• Installation, Configuration & Administration of Storage Administration tools : Veritas Volume Manager, Solstice Disksuite.• Installation, Configuration & Administration of Sun Cluster 3.0• Kernel/Performance tuning of Solaris 8 as per Database/Application requirements.• Implementation of NFS Server/Client & Administration.• Analysis of error messages & co-ordination with Vendor in case of any hardware failures.• Installation of HP OV agent on all SUN servers.• Implementation of Samba.• Co-ordination with different Vendors for Hardware/Software & Networking requirements.• Technical Documentation and Presentation.• Defining support procedures and project documentation on the completion of the project.• Co ordinate day to day activity, carry on change, updating, etc as per the Reliance Infocomm standard policy. Show less

    • Atos

      Feb 2007 - Jun 2013
      Unix Tech Lead

      • LDOM rebuilt, Zone Cluster Administration, LDOM cluster troubleshooting• Veritas file system creation/extension, Veritas Plex maintenance, Plex recovery, & Volume enabling, To perform/resolve disk/volume/plex related issues in Veritas• Zone administration, Zone migration, Creation/administration of zpool, zfs file systems, ZFS file-system restoration using snapshots. Zone Resource Management using Fair Share Scheduler, Resource Capping Daemon.• Performing patching on zfs servers using Live Upgrade• Preparing the plan & carrying out patch installation on sun servers as suggested by sun • Performing OBP upgrade, firmware upgrade• Co-coordinating with vendors to perform various hardware activities.• Maintenance & administration of all sun servers, troubleshooting of various hardware and/or network related issues & making the server available to client as per agreed contract.• Disk replacement activity in Veritas & Disksuite• Creating/Extending file-systems under Sun Cluster & Veritas Cluster• Create/extend file-systems under LVM• Performing patching on red Hat Linux servers• Maintenance of UNIX scripts used to monitor sun servers.• Knowledge on User and Security Administration.• Assisting in recovering from system crashes and basic crash analysis and providing Root Cause Analysis• Provide knowledge transfer to support team • Prepare technical plans for L3 activities Show less

    • Atos India Pvt Ltd.

      Jul 2013 - now
      Unix Architect

      Projects Completed 1. SAN migration of 2 Critical Solaris Clusters of Airbus : Prepared complete plan & successfully completed the migration from Old to new Storage2. LDOMs reconfiguration done for ACCA project : To resolve performance issue of LDOMs.3. Built Oracle RAC Cluster for ACCA project on Redhat 6Job Profile includes1. Preparing Root cause Analysis of Production Serves crash or Cluster Issues.2. Providing suggestions to improve performance & minimize the downtime3. Providing suggestions to existing setup for capacity planning, minimum impact on Application, & overall up time will be higher.4. Planning of major changes, preparing impact analysis, & executing the change execution plan successfully. Show less

    • Atos

      Feb 2021 - now
      Technical Architect
  • Licenses & Certifications

    • ITIL V2 Foundation IT Service Management

      Dec 2010
    • Veritas Cluster Server Administrator

      Jun 2010
    • SUN Solaris SCSA

      May 2003
    • Cisco CCNA Routing & Switching

      Jun 2001
    • MS MCSE WIN NT

      Dec 2000
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Dec 2021
      View certificate certificate
    • AWS Solution Architect

      Prometric
    • Google Cloud Certified Professional Cloud Architect

      Google
      Jan 2020
  • Honors & Awards

    • Awarded to Milind Phanse
      Received Certificate of Excellence for resolving critical issue of Production Cluster of ACCA(UK) project. This resolved P1 incident on weekend. - 2013
    • Awarded to Milind Phanse
      Received Gold ACCOLADE award for Philips(NL) Unix transition work done which involved Linux, Solaris & AIX servers. - 2013
    • Awarded to Milind Phanse
      Start Performance award for 2013 Atos India 2013
    • Awarded to Milind Phanse
      Got ACCOLADE award for ACCA project work done in UK which involved Sun Production Clusters(Zone & LDOM Clusters), ZFS, LDOMs. - 2010
    • Awarded to Milind Phanse
      ACCOLADE award for Airbus project in 2015 -