Anuj Acharya

Experience

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  Kanchan Secondary English School

  Sept 2015 - Aug 2016

  Computer Lab Assistant

  o Monitored files & programs that are downloaded onto the computers to make sure spyware, malware & other dangerous programs are not downloadedo Diagnosed hardware problems & fixed them or contacted the appropriate person to correct the problem.o Filed all reports related to the lab equipment.o Supplied references materials to help users learn how to use particular programso Conducted regular maintenance of all the computerso Maintained inventory of supplies, placed orders & recorded maintenance activitieso Performed regular software backups & updated antivirus softwareso Changed toner in printers, added papers & otherwise ensured the proper functioning of all printers in the labo Set up & shut down the lab according to the work hours Show less

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  CloudFactory

  Aug 2016 - Dec 2022

  Data Specialist

  o Managed a team of 6 and facilitate weekly team meetings efficiently, resulting in winning a “SUPER SQUAD” award for increased productivityo Processed over 1000 receipt moderation tasks per day of pharmaceutical & retail chain stores (Walgreens & Walmart) to give rebates to the customer who bought the products on offer & submitted it on the company’s online toolo Retained 98% accuracy in all data processing tasks which earned the “Employee of the Month” twice for strong accuracy and attention to detailo Created daily tickets using Freshdesk to submit our hardware and software-related issues Show less

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  SecurityPal

  Feb 2022 - now

  IT & Security Operations

  Founded April of 2020 in San Francisco, California, SecurityPal understands that in modern B2B relationships, providing customer assurance is mission-critical to growth and long-term success.SecurityPal has rapidly established itself as the partner of choice for leading brands and fortunes 500o Founding member of IT departmento Designed the whole network architecture in Nepal officeo Handled the full IT Operation in Nepalo Collaborated well with the US teamo Experienced in Fortigate 80-F, Sophos, Cambium AP, Meraki AP & Switch, CCTV configurations, access control(BOSCH), PA-VM300, NASo Administered Slack, G-Workspace, Microsoft 365, 1Password, MDM(Manage Engine), VMware ESXIo Took the lead in all the IT projectso Designed IT policyo Designed guest entry policyo Delivered information security sessions monthly to all employeeso Installed endpoint protection solution - Trend Micro(cloud based)o Monitors user logs in Trend Micro & provides monthly reports to the reporting managero Designed BCP plan from IT departmento Contributed to SOC 2 process from IT operations endo Collaborated well with Information Security & compliance managero Designed IT onboarding checklist Show less