Jacques Haselau

Experience

• 

  ML Asset Managment

  Feb 2001 - Jan 2003

  Surveillance Operator

  To perform a monitoring, investigation on all Mining operations and activities for the prevention and detection of reported incidents/crime, which could harm the Company or staff. Uphold company policies and procedures. Report all deviations from the policies and procedures, including Health and Safety Risks.

• 

  Goldfields Casino

  Dec 2003 - Oct 2007

  To provide a service to internal and external customers. Shift management and protection of Company assets, guests and staff while enforcing the law. Safe guarding the premises and delivering service to guests and other departments. Apply policies and procedures. Control stock and equipment and supervise shifts. Provide departmental support and on-job training. Responsible for ensuring the safety of employeesand customers, the protection of assets, the integrityof operations, and ensuring compliance with company policies, procedures, internal controls and gazetted rules through both proactive and reactive monitoring of activities.

  • Senior Security Officer

    May 2007 - Oct 2007

  • Surveillance Operator

    Dec 2003 - Apr 2007
• 

  SILVERSTARCASINO

  Nov 2007 - Nov 2008

  Surveillance Senior Operator

  Responsible for ensuring the safety of employeesand customers, the protection of assets, the integrityof operations, and ensuring compliance with company policies, procedures, internal controls and gazetted rules through both proactive and reactive monitoring of activities. Also assisting the Surveillance Management in running shifts and verifying operators work done.

• 

  Goldfields Casino

  Dec 2008 - Oct 2020

  Investigate serious incidents thoroughly leading to the prevention of criminal activities and syndicates. Closely protect company assets by identifying security risks and taking prompt corrective action. Keep CCTV footage evidence correctly filed and secure for easy retrieval. Propose new measures for combating fraud and theft and implement approved measures. Effectively act as witnesses in internal disciplinary enquiries and external body proceedings. The successful implementation and execution of the approved Unit strategy. Continuously assess and address Unit risks. Ensure gaming integrity and security. Ensure CCTV system reliance and constancy. Report Non Compliances to relevant HOD. Ensure the staff complies with rules and regulations. Policies to be understood by surveillance staff. Assist the Internal & External auditors during the audits. Suggest and monitor corrective measures. Monitor and report Financial Intelligence Crime Association (FICA) compliance. Dispute resolution. Intelligence management. Effective maintenance of the CCTV system. Project planning with regards to floor changes that effect camera positions and installations. Surveillance stock control, ordering and managing of Surveillance assets. Show less

  • Surveillance Specialist

    Mar 2011 - Oct 2020

  • Surveillance Investigator

    Oct 2009 - Feb 2011

  • Surveillance Senior Operator

    Dec 2008 - Sept 2009
• 

  Mufasa Tau Security

  Jun 2021 - Mar 2022

  Control Room Operator

  Live camera monitoring to detect any unauthorized movements or access to residential and business premises. Alarm monitoring through Listener program. Dispatch of Armed Response Officers for alarms. Compiling detailed incident reports. Preservation of CCTV evidence for criminal cases. Answering phone calls from and to clients.

• 

  Bidvest Sun City

  Mar 2022 - Apr 2023

  Control Room Manager and Security Unit Manager

  Oversee daily security gaming and external security control room operations. Daily, weekly and monthly audits. Manage and post VPOs during weekeds. Implement new processes and review SOPs. Manage staff performance. Conduct health and safety inspections. Open and check incident reports. Attend to guest complaints and requests related to Security. Monitor and manage overall safety of Hotel and Casino. Conducting emergency drills.

• 

  Bidvest Protea Coin

  May 2023 - now

  Control Room Supervisor

  Control Room Supervisor at Metropolitan Momentum Holdings