Babu Y

Experience

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  Infosys

  Aug 2005 - Dec 2007

  Software Engineer

  # Gathering and Analysis of functional requirements by engaging the key stake holders and brain storming with business analysts# Preparing Test plans and design documents (using Use Case diagram, Activity diagram, Sequence diagram, Class diagram etc )# Developing the system and projects involved working in Struts framework & Spring frame work. I worked in multiple design patterns such MVC pattern, Façade pattern, singleton patterns etc# Unit testing ,Integration testing and System testing# Involved in project management activities and BCP set up Show less

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  Tata Consultancy Services

  Jan 2008 - May 2021

  Assistant Consultant

  # Owning and managing the service delivery for the Settlement Instructions under Client Reference Data in Morgan Stanley# Ensuring the operational activities delivery,quality and monitoring the SLAs.# Involved in setting up the Disaster recovery system and annual BCP testing.# Regular engagement with stake holders,operations and IT managers.# Resourcing ,Risk management and Incident/problem managements.# Reviewing the changes done by development team and ensuring/approving the smooth operational delivery# Involved & managed bug fixes and peer review during the change management process.# Ensuring the ITIL standards met by the teams . Strive and motivate team to achieve continual improvements throughout the operational activities. Show less

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  Westpac

  May 2016 - May 2021

  Senior Support Analyst

  # Owning and managing the operational activities for the Asset Finance Division [Equipment Finance]# Ensuring the ITIL standards followed and implemented# Working with Stakeholders and participation in the Disaster Recovery activities# Managing Incidents,problems and working with vendors and stakeholders.# Working and encouraging team to focus on Automation.

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  ASX

  Mar 2019 - May 2021

  Technical Support Analyst
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  Vector Risk

  May 2021 - now

  Cloud Risk Solution Operations Manager