Pablo Bezares

Experience

• 

  YKK

  Mar 2004 - Sept 2006

  Customer Service Representative

  POs reception and production followup for a timely delivery . Customer relationship management.

• 

  ExxonMobil

  Dec 2006 - Jan 2016

  First level support for global SQL gasoline inventory reconciliation system. Configuration and maintenance of master table to ensure correct flow of information for end users.•Implemented and standardized control processes at global level, to corroborate that the correct configuration of master tables for each service station complied with the requirements inside the reconciliation system.• Implemented a management of change in seven weeks, according the scheduled program by training two new specialists about the technical activities and tools used by the department.• Raised the performance of the analysts of the department reducing their workloads by implementing automated processes allowing them more time in the analysis and followup of cases. Show less

  • Global Retail Support Specialist

    Sept 2015 - Jan 2016

  • Global Wetstock Power User

    Jun 2014 - Sept 2015

  • IOL Wetstock Power User

    Dec 2013 - Jun 2014

  • Wetstock Support Analyst

    Aug 2011 - Dec 2013

  • Permits Senior Specialist

    Sept 2009 - Aug 2011

  • Permits Specialist

    Dec 2006 - Sept 2009
• 

  MENARINI Group

  Sept 2016 - Mar 2017

  Chief of Section in Commercial Administration

  Reimbursement management of travel expenses, vehicle maintenance and gasoline to the commercial network of health visitors in Central America.• Updated the traveled kilometers of the health visitors by mapping all the routes in an online satellite system and developed a datawarehouse to proper calculate each reimbursement parameter.