Iris Minta, SHRM - SCP

Experience

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  CHRAJ - Commission on Human Rights and Administrative Justice

  Jun 1994 - Oct 1995

  District Officer

  -Office Administration- Public education on human rights

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  First Atlantic Bank Ghana

  Nov 1995 - Aug 2013

  •Provided leadership and direction required to develop and manage customer relationships in the Bank’s target market •Implemented Retail Banking strategy•Defined marketing and sales strategies of Retail banking division •Managed and maintained existing customer relationships and developed new relationships•Developed a customer management framework including a customer insight driven marketing plan•Funded the bank with cheap liabilities and prepared weekly reports for the Group Head•Set Business objectives and strategies and monitored performance measures for the section’s activities•Led staff to accomplish departmental goals through regular engagement on strategies for work improvement•Ensured a high compliance rate for all Branch transactions in line with the Bank’s Credit and Operations manuals as well as other regulatory requirements•Reviewed job schedules within the branch and recommended changes where necessary in line with growth strategies to ensure optimum utilization of assigned Staff•Reviewed monthly returns from Supervisors and ensured that exceptions noted in their areas of operation were properly addressed Show less •Set Human Resource objectives, developed strategies and monitored performance measures for the section’s activities•Established human resource requirements and translated same into recruitment plans•Continuously reviewed and coordinated the performance management process to address lapses where necessary and made sure it was widely understood and perceived by all Stakeholders as transparent, fair and objective•Solicited regular feedback from Staff at all levels as a basis to improve Bank’s HR policies and practices across the entire employment relationship•Liaised closely with department Heads to identify learning and development needs of Staff resulting from established gaps in performance•Developed, rolled out and ensured a high compliance rate for annual Staff training plans across all levels•Conducted regular industry surveys on compensation and benefits administration for staff and recommended appropriate reviews to align same with the Bank’s reward strategy•Ensured regular update, proper custody and confidentiality of human resource records.•Initiated and provided key inputs for the formulation of human resource policies aligned to the Bank’s corporate strategy Show less •Identified, screened and shortlisted applicants for interviewing and made recommendations for the recruitment of suitable candidates to fill established vacancies in line with annual resourcing plans•Developed and coordinated orientation/induction programs for newly employed staff•Implemented and coordinated relevant training programs for staff across all levels•Assisted with implementation of policies across the entire employment relationship•Provided inputs required for improving practices relating to corporate culture i.e. internal communication, performance management and employee relations•Maintained and monitored staff records•Provided and collated inputs for the preparation of annual departmental budget•Provided inputs for the formulation of corporate human resource policies•Conducted regular industry surveys on compensation and wages administration for staff•Provided inputs to form a database for human resource planning and analysis Show less •Provided key inputs for the preparation of the Bank’s annual budget•Optimized cost through purchases and procurement of all transaction documents, equipment and logistical needs of the Bank•Prepared a maintenance schedule and monitored adherence to same for all Bank machines, equipment and vehicles to guarantee health and safety on Bank premises.•Developed job descriptions and communicated performance standards for direct reports -cleaners, messengers, drivers and security personnel;•Coordinated all Bank protocol activities•Maintained and regularly updated staff records•Prepared and implemented annual Staff training programs Show less

  • BRANCH MANAGER

    May 2009 - Aug 2013

  • Human Resources Manager

    Jan 2002 - Apr 2009

  • Assistant Manager Human Resources

    Jan 1999 - Dec 2001

  • Corporate Account Manager

    Jun 1997 - Dec 1998

  • Officer, Administration and Personnel

    Nov 1995 - May 1997
• 

  Precision and More Ltd

  Jul 2014 - Sept 2018

  Managing Consultant

  • Human Resource Consultancy Services • Rapporteuring, transcribing and translation services.• Proofreading; editing• Speech writing• Business (copy) writing

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  Ministry of Gender, Children and Social Protection (MGCSP)

  Jul 2016 - Mar 2017

  Technical Advisor

  •Provided a range of consultancy services covering people management and administrative support at the Minister’s Secretariat and the Social Protection Directorate: -•Followed up on Ministerial decisions, directives and commitments related to the Ministry’s developmental programs.•Facilitated the Ministry’s coordination activities with other Ministries, Entities, Departments and Agencies (MDAs) of Government of Ghana and development partners.•Managed the Minister’s schedule and appointments and ensured that assignments and tasks were prioritized.•Collated reports from various Unit-heads and interpreted the content for the Minister.•Prepared correspondence on behalf of the Minister, including the drafting of general responses, recommendations and proposals. •Was a member of the Coordination Team at the Social Protection Directorate and helped to develop concept papers and other write-ups on Social Protection Show less

• 

  Ipas

  Sept 2018 - Apr 2020

  Human Resource and Administration Manager

  •Worked closely and continuously with Ipas Global Human Resources Unit and the assigned HR Business Partner to ensure human resources policies, procedures and practices met the Ipas global HR standards and expectations;• Worked with Country Director, Senior Advisors and global HR in relation to HR planning for program implementation, recruitment, employee on-boarding and post-orientation processes, employee benefits, performance management, learning and development and separation;• Developed Ipas Ghana salary budgets in consultation with the Country Director;• Managed compensation of Ipas Ghana in consultation with the Country Director to ensure equity, organizational standards, established structures and industry best practice;• Periodically reviewed and updated safety and security plans for the country Team and other visiting Ipas employees;• Collaborated with in-country Finance Manager to monitor standard operating procedures, compliance and office budget utilization;• Worked with Senior Advisors in reference to HR updates, adherence to HR and operational policies, goal setting, performance management and managing discipline;• Analysed employee satisfaction surveys, reported back on outcomes, and worked with HR Business Partner, the Country Director and the in-country Senior Management Team (SMT) on strategies to improve organizational work environment;• Initiated and managed processes for contracting Ipas Ghana contractors and consultants;• Consulted Global IT director and Global ITS Manager in reference to IT systems and country IT supportrequirements;• Collaborated with management to periodically review the infrastructure status, including IT equipment upgrades and ensuring the office was adhering to established processes;• Managed relationships with legal counsel with regard to National labor laws and labor relations;• Responsible for overall Ipas Ghana office facilities management and development of the HR and Administration team. Show less