Timothy Schlenger

Experience

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  X-Change Financial Access, LLC. (XFA), a division of Marex

  Sept 2013 - Apr 2023

  • Oversaw all IT needs of over 100 employees in person and remotely.• Promptly fixed computer problems, floor phone issues, and cell phone problems.• Collaborated and tested all devices with CBOE to ensure firm readiness.• Rewired all locations for each new hire and location change.• Onboarded all new hires with AD accounts, email accounts, PCs, Phones and desks.• Planned and executed disaster recovery protocols for firm.• Successfully prepared for day one of Covid lockdowns.• Managed, updated, and patched servers to stay current and protected.• Installed all programs, (e.g. Microsoft Office suite and Symantec) for all employees and worked withthird parties to stay abreast of future changes.• Communicated with staff about coming changes to applications.• Imaged PC’s with the approved OS and programs, such as Silexx, Dash, and Bloomberg.• Encrypted laptops and PC’s.• Installed and managed Cisco OpenDNS system.• Extensive knowledge in the workings and installation of Cloud 9 phones.• Maintained, fixed, and installed printers and scanners. Show less

  • IT Manager

    Sept 2013 - Apr 2023

  • IT Support Specialist

    Sept 2013 - Apr 2023
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  Nan McKay and Associates (NMA)

  Mar 2024 - Feb 2025

  IT Supervisor