Talk to sales Try for Free
Parag Agrawal

Parag Agrawal

MIS

Followers of Parag Agrawal429 followers
location of Parag AgrawalBhopal, Madhya Pradesh, India

Connect with Parag Agrawal to Send Message

Connect

Connect with Parag Agrawal to Send Message

Connect

  • Timeline

  • About me

    Business Intelligence Analyst at Netlink Software Group America Inc

  • Education

    • LNCTE

      2011 - 2015
      Bachelor of Engineering (BE) Computer Science

  • Experience

    • Gyanodaya information and education society

      Oct 2016 - Feb 2017
      MIS

      Generate timely and accurate MIS reports for analysis like Daily Collection Report, Daily Attendance Report, In & Out Report, Invoice Report, Outstanding Work Report etc.Preparing daily & monthly MISMaintaining the Attendance punching, checking in daily & monthly

    • Expert 18 web solutions

      Oct 2016 - Jan 2017
      SEO EXECUTIVE

    • Teleperformance

      Jun 2017 - Jun 2018
      Technical Support Engineer

      • As a member of TSE Team at Teleperformance, I am responsible for all the technical queries of the customer on calls.• Handling premium customers of Yahoo.• Ask customers targeted questions to quickly understand the root of the problem.• Make sure to provide the better service with minimum AHT on calls.• Escalate tickets/cases to T3 Team for further assistance under the guidance of supervisor.

    • Netlink Software Group America Inc

      Jun 2018 - now
      Business Intelligence Analyst

  • Licenses & Certifications

    • C++

      NIIT Technologies Limited

  • Volunteer Experience

    • Program Coordinator

      Issued by Microsoft on Jan 2015
      MicrosoftAssociated with Parag Agrawal