Janga Reddy

Janga Reddy

Desktop Support Analyst

location of Janga ReddyAndhra Pradesh, India

Connect with Janga Reddy to Send Message

Connect

Connect with Janga Reddy to Send Message

Connect
  • Timeline

  • About me

    Senior Desktop Analyst

  • Education

    • Golden High School

      -
      High School
    • Vignan Institute Of Technology And Science

      2007 - 2009
      Master of Technology (M.Tech.) Computer Science
    • Bharat Institute of Engineering and Technology

      2003 - 2007
      Bachelor of Technology (B.Tech.) Computer Science
  • Experience

    • GetSet Solutions

      Nov 2009 - Feb 2012
      Desktop Support Analyst

      Title: Desktop Analyst. Servicing the publishing companies 75 users in a PC/Mac environment. Occasionally I would provide support remotely to users on and off site. Duties included but were not limited to: desktop support, rollouts, deployments and migrations.Additional Duties: setup new printers and maintain and diagnose problems, remove spy ware and virus’, pricing and ordering parts, setup new users, diagnose and repair computer issues, setup Blackberry's, setup new users Lotus Notes, configure database and replications. Show less

    • JNET Technologies Pvt. Ltd.

      Feb 2012 - now
      Senior Desktop Analyst

      •Provide professional customer service and end user support through heat tickets•Workstation setup and configurations of phones for all users•Work closely with other campuses on software rollouts and updates.•Answers client's inquiries concerning systems operations•Disk Imaging, software installs LAN/WAN networking and server monitoring

  • Licenses & Certifications

    • PMP

      Project Management Institute
      Aug 2014
  • Volunteer Experience

    • Volunteer

      Issued by Indian Red Cross on Mar 2013
      Indian Red CrossAssociated with Janga Reddy