Taylor Renno

Experience

• 

  University of Washington

  Sept 2014 - Apr 2018

  Research Fellow

  • Spearheaded end-to-end study design, collaboration, data collection, and technical writing to further research in neuro-engineering, language cognition, and child development. • Developed central database to increase data integrity and modernized participation schedules for over 400 participants, enabling the analysis of 6 years of collected data for publication.• Trained 15+ research assistants and formulated baseline process standards, allowing highest data output and lowered user error among staff since study start. Show less

• 

  ALL CITY COFFEE COMPANY LLC

  Oct 2018 - Jan 2020

  General Manager

  • Managed payroll, ordering, interviewing and hiring, and employee performance reviews• Automated ordering procedures to reduce errors, cost, and product waste by managing suppliers.

• 

  Amazon

  Dec 2020 - Nov 2021

  Quality Assurance Program Manager

  • Compiled, analyzed, and developed reporting for confidential projects across multiple business teams, including Amazon Go, Go Grocery, Amazon Fresh Stores, and UFF.• Created project plans for new processes and defined priorities for complex projects used by cross-functional teams across multiple organizations. • Devised documentation, SOPs, and quality guides to provide safe and consistent products for end-users by defining the scope of procedures and creating wikis currently used in Amazon's stores nationwide. Show less

• 

  CBRE

  Jan 2022 - May 2022

  Project Program Coordinator

  • Decreased working time for project set up from 4 hours to 20 minutes by planning, building, and incorporating tools.• Examined user accessibility for training materials and instructional documentation to drive innovation through increasing accessibility of training materials and instructional documentation

• 

  Aya Healthcare

  Oct 2022 - Aug 2024

  • Defined and implemented process improvement initiatives used in Learning and Development and program management department, enhancing delivery of regulatory required training effectiveness and reducing task work time from 5 days to under 2 hours• Championed education management optimization of training programs to eliminate onboarding redundancies, saving 16 hours per trainee and accruing $100,000 in savings over three months• Delivered data-driven business reports and KPIs to senior managers, client directors, and VPs, including Quarterly Business Reviews• Oversaw staffing for Seattle Children’s Hospital, supporting programs worth over $40,000,000 Show less

  • Program Manager

    Jul 2023 - Aug 2024

  • Senior Program Coordinator

    Oct 2022 - Jul 2023
• 

  Seattle Children's

  Feb 2025 - now

  Program Coordinator II