Anish Jacob

Experience

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  Scribe world

  Apr 2009 - Nov 2009

  Desktop Engineer

  02. SCRIBE WORLD From 30

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  Ssystems Quest (P) Ltd

  Dec 2009 - Nov 2010

  Systme Administrator
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  Texas Instruments

  Apr 2010 - Mar 2011

  System Administrator

  Managing and maintaining Linux & Windows servers running various roles and features, supporting end-users on laptops and desktops in Linux, Windows, Hardware and networking . As a part from being a good team player, I am independent and highly reliable. In my current role, issues related to IT is managed by me including, Servers and Desktops Administration ( remote and direct) , Networking related issues, Vendor management, Contracts review & renewal, Software license Maintenance. I had assisted my current company to regulate structure of end-users support, machines & client OS, initiate IT forms, policies, manuals, procedures and documenting critical issues based on my previous experience, handling the escalations and issues based on SLA to support team and junior team members . Also my current company is following ITIL Process. We are logging all call's in ticketing tool, BMC Remedy. Show less

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  Samudera Shipping Line Ltd

  Apr 2011 - Mar 2012

  System Administrator

  Responsible for managing IT infrastructure and provide operational support for the environment.

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  T-Systems Malaysia

  Apr 2013 - Mar 2014

  System Engineer
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  VMware

  Apr 2014 - May 2017

  System Engineer

  VMware vCloud Air

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  OVH

  May 2017 - now

  Cloud Engineer