PANKAJ MEHRA

PANKAJ MEHRA

Traffic Assistant

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location of PANKAJ MEHRADelhi, India

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  • Timeline

  • About me

    Senior Quality Assurance Airline Tester @ Coforge Ltd || Previously Supervisor @ RDM India Pvt. Ltd. || ISTQB Certified || IATA/UFTAA Certified || Airline Marketing Management || Airline Revenue Management Level-1

  • Education

    • Delhi University

      1990 - 1993
      B.Com Regular/General High School/Secondary Diploma Program
  • Experience

    • Sam Aviation Private Limited

      Jan 1995 - Dec 1997
      Traffic Assistant
    • Lufthansa Airline Back Office R.D.M India. Pvt. Ltd

      Jan 2000 - Feb 2022

      ** Analyze the hotel's confidential contracts sent by our clients and perform analysis to extract meaningful insights.**Maintain and develop the itinerary to make the booking process smooth.**Update the insights and other relevant data in database of Hotel Industry Tools. These insights includes - Room rates, Promotional Offers such as EBO offers, FNO, meal plans and other seasonal offers.**Work with management and collaborate with clients for sharing insights and further improvement of the project. Show less Rules coding of SITA Airfare Rules & Nego Fare filling in FarExpert:** Handled a team of 28 Fares Analysat as Supervisor.** Information gathering, implementing and analyzing the things.** Conference SITA with SITA for information and new updates report.** Working on airline defects and use cases, analyzing, documenting and on-time delivery to test cases.** Testing and creating test cases, opening defects and documentations.** Analyze the Integrity reports and send report to SITA if required.** Defect distribution, analysis and helping software team in information gathering, documentation and implementation. Show less Airline Revenue Accounting (LRS) & Proration Department:** Handled a team of 35 Prorators as Ast. Supervisor.** Dealing with proration of different Airlines coupons through interlining between Lufthansa and Worldwide international Airlines coupons under Bilateral Agreements.** Well equipped with proration methodologies e.g.: Special Prorate Agreement, Straight Rate Prorate, Provisos, base Amounts etc.** Equipped with manual proration also.** Revenue Accounting of Lufthansa German Airline with the help of Amadeus Computer Reservation System used by different Airlines.** Billing and Settlement Programme BSP.** Passenger Sales Report.** PEV's, PAV's and manual capturing of Lufthansa sales and refund data.** Traffic, FIM's, and difference. Show less

      • Senior Supervisor

        Apr 2014 - Feb 2022
      • Supervisor

        Jan 2010 - Mar 2014
      • Assistant Supervisor

        Mar 2004 - Dec 2010
      • Operations Team Member

        Jan 2000 - Feb 2004
    • Coforge

      Mar 2022 - now
      Senior Quality Assurance Tester

      ** Data Migration from Sabre to Amadeus for Etihad Airways.** Manual Testing of ARDWEB.** Find defects while testing in ARDWEB.** Create Airline test scenarios and test cases of ARDWEB.** Execution of test cases.** Conference call with onshore team members and Etihad Airways Employees.

  • Licenses & Certifications

    • Revenue Management Training

      RM Training Group of Montreal (Canada)
    • IATA/UFTAA Standard Diploma Course

      IATA Training
    • Airline Marketing Management

      IATA Training
    • Basic Air Fares and ticketing

      INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT(IITTM)
    • Computerized Reservation System (CRS) i.e. Amadeus

      IATA Training
    • Introduction to Tourism Marketing Management

      INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT(IITTM)
    • ISTQB® Foundation Level

      UK & Ireland Testing Board
      Jul 2023