Joy Austria

Experience

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  SM Retail

  Feb 2004 - May 2004

  Marketing Assistant
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  McDonald's

  Feb 2005 - Jul 2006

  Assistant Store Manager
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  Robinsons Specialty Stores Inc.

  Oct 2006 - May 2008

  Store Operations Manager

  Assigned to managing one of RSSI's brand, Dorothy Perkins. Oversees the day to day operations of the store ensuring that daily targets are being met. Responsible also for providing training and coaching employees to execute operational efficiencies. Ensures customer interaction expectations are focused on increasing sales conversion.

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  Primer Group of Companies

  Jun 2008 - Mar 2020

  The Business Process Manager evaluates, designs, executes, measures, monitors and controls business processes. We work to ensure that business process outcomes are in harmony with an organization’s strategic goals. We work collaboratively across all departments of the organization to help improve the management of a business process. We also tend to focus on the entire process from beginning to end, introducing innovation into the process that can impact results, enhance profitability and assist the organization to meet its business objectives and goals. Show less

  • Project Manager

    Apr 2018 - Mar 2020

  • Business Process Manager

    Apr 2012 - Mar 2018

  • Brand Manager

    May 2010 - Mar 2012

  • Area Sales Manager

    Jul 2009 - Apr 2010

  • Marketing Associate

    Jun 2008 - Jun 2009
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  Aeroworx Asia

  Apr 2020 - Dec 2022

  Head Of Operations

  The Head of Operations is responsible for the cross-functional collaboration to manage and direct all aspects of the ecommerce business by building a strategy, planning, developing, and executing content plans. Builds and stabilizes the day to day operations in 4 major countries, with 150 Online Stores (PH, ID, MY, SG) by delivering commercial cost improvements whilst growing revenue and market share. Subsequently improves the overall campaign planning process initiatives by creating meaningful and engaging content that ultimately drives conversion. Manages the online shopping experience across key markets delivering against customer expectations and meeting business performance KPIs. Show less

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  Primer Group of Companies

  Jan 2023 - now

  Project Manager

  Project managers are responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget. Project managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.