Allison Appolis AA/EE

Experience

• 

  Standard Bank South Africa

  Feb 2010 - Jan 2011

  • Filing• Emailing• Completing student aplications • Ensuring student loan applications are correct Data capturing in Import and Export area• Receiving, Lodgments, Schedules, Queries and payments, F178 reconciliationCall centre OutboundCalling clients and updating informationQuery money coming into the country and what it is for, for security reasons Capturing in Card division

  • Office Administrator

    Nov 2010 - Jan 2011

  • Office Administrator

    Apr 2010 - Oct 2010

  • Office Administrator

    Feb 2010 - Mar 2010
• 

  Absa

  Jun 2011 - Dec 2012

  • Running team of six team members• Attending daily meetings regarding stats and productivity• Monitoring team members against RTM(Real time management)• Ensuring team members understand and read policies and procedures • Assisting with clearing of GL accounts on SAP• Data capturing • Capturing properties in possession • Contacting attorneys to get documents for properties that have been registered to ABSA/Clients external• Knowledge of SAP

  • Acting team leader

    Oct 2012 - Dec 2012

  • Office Administrator

    Jun 2011 - Sept 2012
• 

  Absa Group

  Oct 2015 - now

  Contacting Executors, Attorneys, Family members to provide deceased documentsEnsuring Personal Loan and Cheque accounts are paid Validations - presentationSorting of invoices - VAT, NON-VAT & Mixed invoices Capturing details of invoices onto schedules Sending off bulk approved invoices to be paid by head office Sending off single invoices to head office to be paidChecking if invoices are paid on SAP ERP system doing follow ups via email for any inpaid invoices Processing of journals debit and credits on FBSS system Capturing And Daily Mi:Charge offsAdjustment of Net realized value(NRV)Site code linking Write off accountsUnsecured intakes RC11 link to EDCPersonal loan closure Overdrawn savings(reasons for client accounts going into overdrawn status)DM9 - link to region, irrecoverable write off, partial write offMI - Sending MI on workflow • Quality checks done for three teams • Any deviations reported• MI compiled and sent out daily• Checking for cost centres for recon purpose • Working along side Acting Head of Retail Credit Collections Support Processing and three departmental managers• Compiling all monthly and weekly reports and score cards as well as SLA Tracker, gift and Pat register• Sending out daily circulars• Ensuring department structures are updated monthly • Ensuring overrime reports are correct and sent each month

  • Deceased Estate Officer

    Aug 2018 - now

  • Invoice officer

    Jan 2012 - Aug 2018

  • Officer

    Jun 2016 - Sept 2017

  • Quality Assurance

    Aug 2015 - Oct 2016

  • Business Administrator

    Oct 2015 - May 2016