Jessica Dempsey

Experience

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  Equifax

  Jan 2010 - Jan 2010

  Appraisal Operations

  * Maintained specific guidelines and timelines for appraisals. * Contract position

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  Heinz Field

  May 2010 - Sept 2011

  Game Day Operations

  *Club staff for events at Heinz Field, primarily Pittsburgh Steeler games.

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  Consol Energy Center

  Jan 2011 - Mar 2012

  Event Day Staff

  Pittsburgh Penguin games and other events at the arena.

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  KDL

  Feb 2011 - Jul 2011

  Sales - Research

  *Research prospective company leads for the sales team*Develop and organize leads for the sales team*Contract Position

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  PLS Logistics Services

  Jul 2011 - Oct 2012

  Account Executive

  •Created portfolio of 50+ clients through cold calling industry leads and relationship development•Negotiated client and carrier freight rates to make the company over $70,000 in profit•Played the role of liaison between shipper, consignee, and carrier•Analyzed current market trends and assisted customers in their development of prices to be the most profitable for them and PLS

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  Enterprise

  May 2013 - Sept 2014

  Assistant Manager

  •Managed a team of management trainees, developing and preparing them for a future as managers - my team was consistently top 10 in the region•Empowered all employees to make sure that every customer left satisfied with the service they received in order to maintain a high SQI score - scored at least 85 out of 100 every month•Balanced everyday expenses in order to have the highest profitability - at least $60,000 in profit each month at my office•Used leads from existing customers to create new accounts as well as focused on existing accounts’ growth - 7% growth over 3 months Show less

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  Cortland

  Nov 2014 - Apr 2016

  Leasing Consultant

  •Continually meet the needs of prospective residents by leasing luxury apartment homes in the largest community in the Southeast. •Use follow up routines to help meet occupancy goals for future leases on consistent bases•Exceeded sales goals by using different marketing tactics to lease high number of apartment homes•Develop and maintain effective ongoing resident relationships

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  Nead Werx, Inc.

  Apr 2016 - Jan 2017

  Human Resources Generalist

  * Develop and implement personnel policies and procedures for 51 employees, as well as prepares and maintains employee handbook.* Conduct recruitment effort for all exempt and nonexempt personnel and co-op students, conduct new-employee orientations, and writes and places advertisements.* Assist in evaluation of financial reports, hiring decisions, and results of engineering department in relation to established company goals.

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  Momcierge

  Jan 2017 - May 2018

  Business Consultant

  • Streamline business practices and consolidate multiple applications into one system. • Develop marketing initiatives to allow the business to grow. • Evolve people management practices by building job description and employee handbook; as well as change payroll practices to provide better accuracy and regularity. • Created new payroll system to allow better management of cashflow and financial statements.

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  The TJX Companies, Inc.

  Nov 2017 - Oct 2018

  HomeGoods Distribution Center Supervisor

  • Collaborate across departments to ensure the highest level of customer service to internal and external partners.• Develop strong communication channels within the departments and across the operation to ensure a smooth transition from one shift to the next.• Provide continuous direction to associates regarding proper work methods to help increase associate performance and business productivity.• Engage, develop, and motivate associates while ensuring morale is at a high level through appropriate interventions, such as probationary reviews, performance goal setting, and frequent and candid conversations in order to drive high performing individuals and teams.• Manage a safe workplace by advocating safety training and ensure accident preparedness is adhered to through excellent housekeeping standards.• Inspire and foster an environment where diverse backgrounds are respected and valued.• Review and analyze KPI's (Key Performance Indicators) reports in a timely manner to ensure meaningful data is reported both internal and externally.• In partnership with Human Resources, anticipate manpower needed to ensure workload demands are established to execute productivity.• Ensure operational productivity and effectiveness levels are set, maintained, and continuously improved.• Responsible for administration of the payroll function for Associates through the Kronos payroll system, ensuring hours are processed daily and absences are recorded accurately. Show less

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  Home Depot

  Oct 2018 - Mar 2020

  Inventory Planning Analyst

  •Build and maintain strong relationships with company partners, such as merchants, vendors, stores, transportation, and distribution to accomplish team goals. •Manage $154 million in inventory with $604.5 million in sales annually, all while maintaining a 98.98 in stock percentage. •Develop the inventory and replenishment strategy for day-to-day business, seasonal business, and events.

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  Neuravest Research, Inc.

  Nov 2022 - now

  Operations Manager

  Proactively cultivated and maintained strong client relationships, ensuring smooth transitions for the team.Led recruitment efforts, conducting interviews and creating compelling job advertisements to attract top talent.Facilitated vendor and client meetings, evaluated marketing presentations, and contributed to hiring decisions.Collaborated with the accounting team to ensure timely tax processing and payments.Established an efficient filing system and maintained meticulous records. Show less

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  Momcierge

  Jan 2023 - now

  Operations Consultant

  • Develop marketing and manage communication to grow the weekly clientele base by 30% and profit by 49% year over year. • Recruit, interview, and on-board new employees to grow the workforce by 233%.• Control all employee documentation, payroll, and terminations.• Manage scheduling jobs, ordering products needed, and invoicing of clients.• Resolve bills pasted-due of 8+ months bringing all invoices current and increasing revenue by 77% year over year.