
Rakesh Singh
Order Processing Expert

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Skills
Business analysisBusiness process improvementAgile methodologiesCustomer relationship managementTeam managementSqlUser acceptance testingBusiness processProject managementRequirements analysisSoftware developmentOracleRequirements gatheringPre salesSoftware development life cycleProject implementationRisk managementAbout me
**GRC/ERP product delivery management. ERM/ORAC, Incident Management, Audit and Business Continuity Planning Module consultant and implementor. Overall experience of 11 years and 6 years of core Business Analysis experience. GRC work areas comprises: # Enterprise Risk Management, Operational Risk Management #Internal Audit, Quality Audit, Product Compliance # Business Continuity, Vendor Risk Management #Knowledge of ISO 9001, 31000, 22301,SOX 302, 404 Worked with clients from Europe, UAE, Australia, USA, UK.
Education

St.Thomas School-Kolkata
-12th Standard Science
University of Calcutta
2004 - 2007B.COM Accountancy & Finance
Experience

Dell Technologies
Dec 2007 - May 2010Order Processing Expert
Dell Technologies
Dec 2010 - Feb 2014Business Analyst
Jun 2012 - Feb 2014Business Specialist
Dec 2010 - Jun 2012

MetricStream
Feb 2014 - May 2017Senior Business Analyst
CLDigital
May 2017 - Jul 2019Client Services Team Lead
Oct 2017 - Jul 2019Solution Expert
May 2017 - Oct 2017

Mitratech
Jul 2019 - Nov 2019Senior Business Analyst
CLDigital
Nov 2019 - nowSenior Solutions Manager
Jun 2023 - nowSolutions Manager
Nov 2019 - Jul 2023
Licenses & Certifications
- View certificate

GRC Auditor
GRC CertifyJun 2022 
PMP® Certification Training Course
Simplilearn- View certificate

GRC Professional Certification
GRC CertifyJan 2021
Languages
- enEnglish
- hiHindi
- beBengali
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