
Natasha Bogan

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About me
Head of Technology
Education

University of Surrey
2002 - 2005Bachelor of Science (BSc) Psychology and Counselling 2:1
Experience

Sainsbury's
May 2006 - Mar 2018Working flexibly across the North Zone, implementing both business change projects and investment schemes in stores. Supporting, coaching & guiding store teams through change initiatives and investment format programmes, including new stores, FM related works and refurbishments.Key Responsibilities:Provide clear plans for effective & timely implementation of change, investment and retail trials.Deliver clear & consistent communications to all key stakeholders throughout each investment scheme, including regular updates to senior leaders and business owners.Work collaboratively with process & compliance managers and regional teams where certain programmes require SME support.Manage the retail element of the PIR process for each investment scheme to specific timescales.Manage & motivate both store teams and 3rd party support colleagues to deliver schemes to a very high standard, on time and within budget.Plan and manage my own travel throughout the country, ensuring efficiency and managing of costs within agreed budget.Sharing best practice, experiences and knowledge throughout the team to support the consistent ways of working element of our strategy. Show less
Retail Change and Investment Delivery Manager
Oct 2016 - Mar 2018Employee Relations Advisor
Mar 2016 - Oct 2016Trading Manager
Aug 2014 - Mar 2016Commercial Manager
Apr 2009 - Aug 2014Stock Control Manager
Oct 2007 - Apr 2009Customer Service Manager
May 2006 - Oct 2007

Burberry
Mar 2018 - Nov 2019Change Manager, Retail ITKey Responsibilities:Assess organisational and process impacts and revaluate employees’ roles and responsibilities globally to ensure successful delivery of projects.Design future working processes in collaboration with the Project Manager and relevant Business Relationship Lead to create collaborative objectives and accountability.Collaborate with Business stakeholders, Project Managers and Business Architecture to define and communicate the project vision in an articulate manner to end users, emphasising expected benefits of the application to ensure buy-in.Actively seek user requirements during the early phase and feedback to Product Owners, Business Architecture and Business Stakeholders to ensure delivery is fit for purpose.Identify and engage all stakeholders in collaboration with the Business Relationship Lead to define clear governance and ownership.Embed the change management framework into project plans collaborating with Project Managers to outline the roll-out strategy and shape the project.Develop and implement communication plans for delivery to all project stakeholders and end users in collaboration with Internal Communications.Define and monitor KPIs and other metrics for successful user adoption.Design new tools and systems using feedback from end users to contribute to the evolution of these tools and review 6 months post launch to ensure user adoption. Show less

Co-op
Nov 2019 - Jan 2023Senior Manager - Digital TechnologyKey Responsibilities:Lead technology innovation within food channels, shaping and transforming technology capabilities to ensure future competitiveness and sustainability. Engage at senior levels with regards to planned, new and changed capabilities required to ensure the appropriate technology services are in place to support the business success. To deliver the organisation technology strategy leading on the technology investment cycle, ensuring the right technology investments are made.Maintain oversight of the management of existing technology solutions while identifying new and potential suppliers for new technology solutions in support of the strategy. Ensuring technology solutions are fit for purpose and meet/exceed the business objectives, working in collaboration with Engineering, Solution and Enterprise Architecture. Understanding risks within the technology portfolio and ensuring suitable mitigations are in place in line with risk appetite.Ownership of food channels Technology Roadmaps and strategies.Shaping of the delivery portfolio for food channels. Supporting cross functional teams on key technology initiatives.Coaching and developing other team members to strengthen overall knowledge. Show less

Wickes
Jan 2023 - nowHead of Technology Business Partnering (Retail) and Programme ManagerKey Responsibilities:Building capability and maturity across the newly formed technology function in areas such as governance, ways of working and process implementationCollaborating with architecture to map the existing technology landscape in order to define a technology strategy to modernise, digitise and enable the business strategy Identifying new capabilities required to influence both the internal and external supplier technology roadmaps based on business priority/strategy Building strategic partnerships with both internal and external business and technology stakeholders, up to and including the C-suite, across the retail business to understand short and long term vision/aspirations to ensure the appropriate technology services are in place to support the business strategyLeading the Annual Business Investment Planning Cycle, shaping, prioritising and evaluating demand to ensure the delivery portfolio meets the required business/technology outcomes and does not exceed budget (circa £20M PA)Creating business cases and board papers for exec sponsorship and funding approval Leading and supporting multi-disciplinary, cross functional teams operating within a variety of methodologies to ensure we meet/exceed business objectives with technology that delights our colleagues and customersUnified Commerce Platform Programme Manager leading three distinct work streams (SaaS software solution, hardware replacement and in-house built application) to ensure the strategic business outcomes are achieved, managing programme budget (circa £10M), resources, risks, issues, dependencies and stakeholder expectations Show less
Licenses & Certifications

Personal Licence
Bury CouncilJul 2008
Change Management
ProsciSept 2018
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