Claire Thompson

Claire Thompson

Production Administrator

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  • Timeline

  • About me

    Project Manager, Portfolio and Change at Oxford University Press

  • Education

    • University of Warwick

      2005 - 2006
      Master of Arts (M.A.) Culture of the European Renaissance
    • University of Durham

      2001 - 2005
      Bachelor of Arts (B.A.) Modern European Languages: French and Italian 2:1
  • Experience

    • Rees Bradley Hepburn

      Jan 2007 - Nov 2007
      Production Administrator

      • Manage departmental administration and supporting production team.• Source items for creative and production departments.• Use company database system to raise purchase orders, produce estimates and quotes, maintaining dealer databases, distributing updates within agency and to suppliers.

    • Oxford University Press

      Nov 2007 - now

      Managing the project programme for the UK and US production departments to ensure the successful delivery and implementation of projects and to ensure projects are aligned to departmental and divisional strategy and meet identifiable business needs.• Manage the planning, development, execution and follow up phases for projects relating to production workflow and processes for UK and US offices and off shore suppliers.• Ensure projects meet budget, schedule, and objectives agreed with stakeholders and complete benefit analysis and • Use LEAN and Prince2 methodology to analyse business processes.• Develop and maintain the quality management system of core production documents and best practice.• Maintain ownership of central documentation ensuring that quality-approved methods for document storage, distribution, and version control are followed.• Management of summer interns• Act as champion for developments and change within department and division including organising communication plans and appropriate training of staff to manage change effectively.• Produce business reports for divisional board providing business analysis and recommendations• Power User for SharePoint, shaped SharePoint strategy within division, and member of Working Group including the development of best practice guidelines and training plan Show less In addition to the Production Editor role below, undertake the following responsibilities.• Negotiate with print suppliers on non-scale titles.• Run reports to track departmental progress against targets and objectives• Co-ordinate and deliver training both one-to-one and to groups• Support management with day-to-day management tasks and covering manager absences• Generate, develop, and implement business process transformations and lead project groups to continually improve production best practice, maintain efficiency, and adapt to changing publishing Show less • Project manage the production of academic and trade books from receipt of manuscript to printed books for publication.• Ensuring books were produced to agreed standard of quality, budget, and schedule.• Liaise with authors, freelancers, print and pre-press suppliers, and internal departments.• Develop production session of Production induction day and manufacturing session for new starter training• Quality Facilitator for AcTrade production department including mapping production workflows and distribution and communication of process and documentation changes within the team.• Manage the distribution of history and literature titles to other Production Editors. Show less

      • Portfolio Delivery Analyst

        Apr 2024 - now
      • Quality and Resourcing Manager, Project and Programme Management

        Jan 2022 - Apr 2024
      • Project Manager, Portfolio and Change

        Apr 2020 - Dec 2021
      • Senior Project Manager, Portfolio Office

        Dec 2015 - Apr 2020
      • Project Manager, Office of Strategy Management

        Feb 2014 - Nov 2015
      • Content Operations Projects Manager

        Jan 2011 - Feb 2014
      • Senior Production Editor

        Apr 2010 - Jan 2011
      • UK Projects Manager

        Mar 2010 - May 2010
      • Production Editor

        May 2008 - Mar 2010
      • Assistant Production Editor

        Nov 2007 - May 2008
  • Licenses & Certifications

    • Business Analysis Practice, part of BCS International Diploma in Business Analysis

      BCS, The Chartered Institute for IT
      Jul 2015
    • PRINCE2 Practitioner

      APMG-International
      Feb 2010
    • Requirements Engineering, part of BCS International Diploma in Business Analysis

      BCS, The Chartered Institute for IT
      Mar 2015
    • Modelling Business Processes, part of BCS International Diploma in Business Analysis

      BCS, The Chartered Institute for IT
      Nov 2015