
Claire Thompson
Production Administrator

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About me
Project Manager, Portfolio and Change at Oxford University Press
Education

University of Warwick
2005 - 2006Master of Arts (M.A.) Culture of the European Renaissance
University of Durham
2001 - 2005Bachelor of Arts (B.A.) Modern European Languages: French and Italian 2:1
Experience

Rees Bradley Hepburn
Jan 2007 - Nov 2007Production Administrator• Manage departmental administration and supporting production team.• Source items for creative and production departments.• Use company database system to raise purchase orders, produce estimates and quotes, maintaining dealer databases, distributing updates within agency and to suppliers.

Oxford University Press
Nov 2007 - nowManaging the project programme for the UK and US production departments to ensure the successful delivery and implementation of projects and to ensure projects are aligned to departmental and divisional strategy and meet identifiable business needs.• Manage the planning, development, execution and follow up phases for projects relating to production workflow and processes for UK and US offices and off shore suppliers.• Ensure projects meet budget, schedule, and objectives agreed with stakeholders and complete benefit analysis and • Use LEAN and Prince2 methodology to analyse business processes.• Develop and maintain the quality management system of core production documents and best practice.• Maintain ownership of central documentation ensuring that quality-approved methods for document storage, distribution, and version control are followed.• Management of summer interns• Act as champion for developments and change within department and division including organising communication plans and appropriate training of staff to manage change effectively.• Produce business reports for divisional board providing business analysis and recommendations• Power User for SharePoint, shaped SharePoint strategy within division, and member of Working Group including the development of best practice guidelines and training plan Show less In addition to the Production Editor role below, undertake the following responsibilities.• Negotiate with print suppliers on non-scale titles.• Run reports to track departmental progress against targets and objectives• Co-ordinate and deliver training both one-to-one and to groups• Support management with day-to-day management tasks and covering manager absences• Generate, develop, and implement business process transformations and lead project groups to continually improve production best practice, maintain efficiency, and adapt to changing publishing Show less • Project manage the production of academic and trade books from receipt of manuscript to printed books for publication.• Ensuring books were produced to agreed standard of quality, budget, and schedule.• Liaise with authors, freelancers, print and pre-press suppliers, and internal departments.• Develop production session of Production induction day and manufacturing session for new starter training• Quality Facilitator for AcTrade production department including mapping production workflows and distribution and communication of process and documentation changes within the team.• Manage the distribution of history and literature titles to other Production Editors. Show less
Portfolio Delivery Analyst
Apr 2024 - nowQuality and Resourcing Manager, Project and Programme Management
Jan 2022 - Apr 2024Project Manager, Portfolio and Change
Apr 2020 - Dec 2021Senior Project Manager, Portfolio Office
Dec 2015 - Apr 2020Project Manager, Office of Strategy Management
Feb 2014 - Nov 2015Content Operations Projects Manager
Jan 2011 - Feb 2014Senior Production Editor
Apr 2010 - Jan 2011UK Projects Manager
Mar 2010 - May 2010Production Editor
May 2008 - Mar 2010Assistant Production Editor
Nov 2007 - May 2008
Licenses & Certifications

Business Analysis Practice, part of BCS International Diploma in Business Analysis
BCS, The Chartered Institute for ITJul 2015
PRINCE2 Practitioner
APMG-InternationalFeb 2010
Requirements Engineering, part of BCS International Diploma in Business Analysis
BCS, The Chartered Institute for ITMar 2015
Modelling Business Processes, part of BCS International Diploma in Business Analysis
BCS, The Chartered Institute for ITNov 2015
Languages
- frFrench
- itItalian
- geGerman
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