Ling Yang

Experience

• 

  Beijing Aviation Ground Service Co.Ltd

  Feb 2005 - Mar 2013

  Duties: Establish the training system based on the company's SWOT.Design training procedures, draft and implement training management document.Internal trainers selection, training, management, performance assessment.Training requirement surveys, feedback analysis.Design training plan in accordance with training needs feedbacks and company developing strategy.Design, develop, and deliver the training programs or projects for all levels of employees.Training budget management .Indentify, select, manage external training resources and providers.Achievements:8 years experience of training management, be proficient in the whole training cycle, established the training management system and drafted all the training management documents of the company,15 training procedures/rules/standards included. 8 year experience of training courses design and delivery, master on various interactive training skills.Designed 12 courses and offered to various inside management and staff; Established training curriculum system and filed 260 courses for the company.Delivered training to other airports and created over 1000,000 Yuan of training revenue for the company.5 years experience in inside trainers management, promoted the culture of teamwork and developed over 60 excellent trainers for our teams. 3 years experience in supervising and coaching subordinates with good communication skills. Show less

  • Training Supervisor

    Jul 2004 - Mar 2013

  • Service Quality Assistant

    Feb 2005 - Sept 2005
• 

  Amazon-China

  Apr 2013 - now

  Training Program Manager

  Job Description：•Work as consultant with business to know business stragety to identify people development strategy.•Design learning roadmap of management team.•Design training programs according to the competency gap to improve the management skills of management team.•Deliver TTT to internal trainers to elevate their delivery quality.•Deliver training to the management team to enhance their mangement skills.•Localization of global training programs