
Rachid Ait-Kaddi
HR Consultant

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About me
HR Business Partner IT & FLIGHT OPERATIONS @ Cargolux Airlines
Education

University of Social Sciences & Humanities (Nancy, France)
2000 - 2005Master's degree Human Resources Management & Psychology
Experience

Randstad
Feb 2004 - Sept 2007HR ConsultantClient Relationship ManagementRecruitment & selectionAssessment CentersOutplacement Coaching

Computer Task Group
Oct 2007 - Oct 2008Career & Competence DeveloperHuman Resources Management:Lead and Manage a team of 40 IT Consultants in a multi-site environment with remote teams based in Luxembourg, Germany & BelgiumUse and promote the Global Career Development ApproachResponsible for the capture and management of employee data ensuring timely processing and data integrity Author and maintain user documentation and procedures; design and develop reportsRe-building of the Employee HandbookCollaborate with IT to develop and enhance people metrics and with HR to identify and communicate trendsPropose efficiency improvementsGuide the careers of staff and create an environment where employees recognize the opportunity for professional growthDeploy staff to appropriate assignments & manage employee availabilityMonitor career development metricsDevelop the annual strategic plan with account executive, recruiter, or appropriate partiesEnsure all policies and procedures are adhered toBuild and continually enhance relationships with business partners (i.e., recruiting, business development and delivery)Work with the account executive in tactical planning and support operational sales planningTraining and Development:Design Learning and development solutions to meet the business needs, ensuring that improvements are made by behavioural change.Acting as a business partner to regional management enabling the L&D needs of the region to be met effectively.Participate fully in organisational development/change programmes.In charge of welcoming and training the new comers on CTG Luxembourg values, internal rules and procedures. Compensation and Benefits:Determine individual pay levels to ensure profitability and market competitivenessFacilitate annual and ad hoc salary reviewsEnsure job and salary bands are in placeEnsure benefit packages are optimised for both the company and the employee Show less

Verizon Enterprise Solutions Group
Nov 2008 - Apr 2020Owner and accountable on key and exposed International HR projects.Provide HR Generalist work.Act as subject matter expert.Provide timely and accurate solutions.Develop and promote HR best practice.Review, implement and maintain the full range of policies and procedures required by HR best practice.Performance Management.Deal with complex and sensitive Employee Relations issues.Manage customer relationships with complex/senior customers (at Director and VP Levels).Propose and implement new approaches to exceed customer expectations Show less Handle a broad range of HR Generalist work.Key focus being upon Employee Relations issues and Payroll & Benefits in EMEA Region (Luxembourg, France, Arab Emirates, Saudi Arabia, South Africa, Eastern Europe) 400+EmployeesProvide timely and accurate solutions about Employee Relations, Payroll & Benefits.Performance ManagementRedundancies management: Preparing, calculating and processing termination and redundancy payments.Manage customer relationships with complex/senior customers (Director and VP Levels).Deal with complex and sensitive ER issues.Autonomy in decision making regarding employees or management issues or escalations.Lead discussions/negotiations with Work Council representatives.Act as subject matter expert.Propose and implement new approaches to exceed customer expectationsOwnership and accountability on exposed and important International HR projects.Mentoring of new hires within HR departmentProvide advice to broader HR team on best practice.Review, implement and maintain the full range of policies and procedures required by HR best practice Show less Payroll & Benefits management for France, Middle-East, South-Africa and Ukraine. In addition to Payroll responsibility, I have been dealing with a very large scope of HR generalist tasks such as : Maternity / Paternity / Parental leaves, long term sickness, absences…Preparation and presentation of new hire induction program.Provide advice & guidance to Managers/Employees on Company policies & Various IT Systems when needed.Ensure all company policies and procedures are adhered to.Author and maintain user documentation and procedures; design and develop reports.Provide account reconciliation, checking and processing submissions for pay.Review, implement and maintain the full range of policies and procedures required by HR best practice Show less
HR Consultant, Global HR Operations
Dec 2012 - Apr 2020EMEA HR Consultant / HRBP ad Interim
Jul 2010 - Nov 2012HR Advisor
Nov 2008 - Jun 2010

Cargolux Airlines
May 2020 - nowAs the HR Business Partner for our IT division, my role consists in helping align the organization’s people strategy with its business strategy. I am acting as an administrative expert with an eye on employment laws and regulations, but also as a change agent and a strategic partner for the business. Together with line managers, we work on setting priorities, driving values, and delivering business results.Through strategic planning, I help the IT division become future-ready not only by focusing on the existing workforce in the organization and prepare them for the future but also by attracting and retaining the best talents. Show less
HR Business Partner Flight Operations and IT
Nov 2023 - nowHR Business Partner
Jan 2022 - nowHR GENERALIST
May 2020 - now
Licenses & Certifications

PERF ECHO Certification - Professional Personality Test.
PerformanSeNov 2021
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