Jean-Luc Thell

Experience

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  EDF

  Jul 2004 - Jul 2004

  Associate Software Engineer

  Summary of software specifications

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  Echo-Stream

  May 2006 - Aug 2006

  Web Developer

  Web Developer at EchoStream, a Montreal-based WEB SOLUTIONS company providing a variety of services in website design, internet marketing, web development, and media. I build websites for associations helping them manage their members and communications with in-house CMS.Results- Improved communities’ life with the creation of state-of-the-art association websitesMissions- Requirements gathering with external stakeholders- Specification writing- Website building- Quality assurance- Website deployment Show less

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  Axway

  Oct 2006 - Jan 2012

  Business Analyst at Axway a software company providing technology solutions for secure data exchange and digital transformation. I studied what and why companies need advanced data transformation and transfer capabilities helping business and engineering teams build the appropriate solutions.Results- Increased delivered user value with user focused case studies and designed solutions- Increased delivered quality with improved standards- Increased teams’ efficiency with cross-fonctional and multi-site collaboration through effective and regular workshopsMissions- Business and technical requirements gathering with customers- Case studies analysis- Technical and business monitoring tools specification- Business data flow specification- Test plan writing- Customer project management- Cross product and cross country team coordinationContext- International teams collaboration : France, Roumania, India, USA- International customers : France, Germany, Scandinavia, USA- ETL software for supply chain and financial data flows- EDI & SWIFT standards- Scrum Agile framework Show less Developer at Axway a software company providing technology solutions for secure data exchange and digital transformation. I build B2B and EDI solutions to handle companies’ data flows internally and with their partners.Results- Increased traceability of data flows improving business and technical monitoring thanks to targeted and user-friendly interfaces- Added additional standard EDI business flows reducing implementation costs with built-in flowsMissions- Supply chain and financial generic data flow development- Technical and business monitoring tools development- International EDI standard implementation- International SWIFT standard implementation- Databases administrationContext- International teams collaboration : France, Roumania, India- International customers : France, Germany, Scandinavia, USA- ETL software for supply chain and financial data flows- EDI & SWIFT standards- Scrum Agile framework Show less Quality Engineer at Axway a software company providing technology solutions for secure data exchange and digital transformation. I controlled B2B and EDI solutions performances, robustness helping engineering teams identify area of improvements.Results- Increased delivered quality with improved standardization of quality assurance tools and process for engineering teams- Reduced time and cost of quality activities with new automated quality tools sparing manual activities to engineering teams- Increased overall engineering quality by training and deploying of new quality standard across organization and sitesMissions- Performance, stress and longevity testing- Test environment automation- Automated testing tools development- Test plan writing- Quality process improvement, standardization and deployment- Team trainings- Test project managementContext- International teams collaboration : France, Roumania, India- International customers : France, Germany, Scandinavia, USA- ETL software for supply chain and financial data flows Show less

  • Business Analyst

    Nov 2010 - Jan 2012

  • Software Developer

    Mar 2008 - Nov 2010

  • Quality Engineer

    Oct 2006 - Mar 2008
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  Axway

  Jan 2015 - Oct 2016

  Product Owner at Axway a software company providing technology solutions for secure data exchange and digital transformation. I improved companies’ capabilities handling bigger and more complexes data flows by enhancing and simplifying data transformation and transfer internally and externally.Results- Reduced integration time and cost of data flows for supply chain, finance, and e-commerce customers with trained customer facing teams and easy to use solution- Reduced data flow operational costs with automated orders, bills, receipt, stocks… data flows within customer companies and with their partners, with optimized solution for customer use cases- Increased visibility, alignment and collaboration of internal teams around product vision, objectives and solutions easing strategy and added value communication towards customersMissions- Market and competitor analysis- Feedbacks and requirements gathering with customers- Vision, strategy and roadmap buidling and communication- Business plan definition- Go to market strategy- Product lifecycle management- Persona definition- Use cases and customer journey definition- User interface design- Technical, functional and security specificationContext- International teams collaboration : France, Roumania, India, USA- International customers : France, Germany, Scandinavia, USA- ETL software for supply chain and financial data flows- EDI & SWIFT standards- Scrum Agile framework Show less Product Owner at Axway a software company providing technology solutions for secure data exchange and digital transformation. I enabled non-technical users to manage software connections through high level API, reducing the cost and time to answer business needs.Results- Reduced effort and cost of API integration with end user API hiding technical complexity- Enabled business users manage their exposed API reducing time and cost to enable new use cases- Increased visibility, alignment and collaboration of internal teams around product vision, objectives and solutions easing strategy and added value communication towards customersMissions- Market and competitor analysis- Feedbacks and requirements gathering with customers- Roadmap buidling and communication- Go to market strategy- API lifecycle management- Persona definition- Use cases and customer journey definition- User interface design- Application API study (Salesforce, ServiceNow, GoogleDrive, NetSuite,Workday…)- Technical, functional and security specificationContext- International teams collaboration : France, Roumania, India, USA, Bulgaria, Ireland- International customers : France, Germany, Scandinavia, USA- OAuth and SAML API security- Scrum Agile framework Show less

  • B2B Product Owner

    Jan 2012 - Oct 2016

  • API Product Owner

    Jan 2015 - Jan 2016
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  Société Générale

  Jan 2017 - Feb 2019

  Agile Coach at Société Générale a leading French multinational banking and financial services company. I helped more than 100 employees within their tribe and teams to craft their transformation journey toward Agile at scale and embrace it.Results- Increased Agile@Scale transformation success with increased sponsorship and teams’ engagement through the cocreation of the transformation path- Decreased cycle time and increased visibility of teams through Agile coaching- Increased tribe Agile knowledge, adoption and efficiency with the animation of product people community- 3 certified training sessions (PSPO I)Missions- Agile, Agile@Scale sensibilisations and trainings- Product Owner (PSPO I) trainings- Target Agile@Scale model definition- Agile@Scale transformation framing (vision, personas, impact mapping, storymap, roles and responsabilities…)- Agile@Scale deployment- Product Owners, Scrum Masters and teams coaching- Product people community managementContext- Tribe of 100 people- SAFe, Scrum, Kanban and Spotify frameworks Show less Product Owner on project management tools for IT departments at Société Générale, a leading French multinational banking and financial services company. I deployed new tools to over 2000 employees and accompanied them on their adoption and success.Results- Increased teams’ efficiency and strengthened Agile project management standards with the deployment of new JIRA product management tool to hundreds of employees- Decreased teams’ effort with integration of JIRA to other IT systems streamlining engineering teams activities (GitHub, Subversion, Jenkins, HP ALM, Sharepoint)- Increased adoption and boosted teams efficiency with user focused evolutions supporting Agile transformation through the animation of JIRA community within IT departmentMissions- Feedbacks and requirements gathering- Roadmap building and communication- Functional and technical specification- JIRA and WEKAN configuration and deployment- Data migration from HP AGM to JIRA- JIRA integration with CI/CD tools (GitHub, Subversion, Jenkins, HP ALM, Sharepoint)- Teams trainings- Community managementContext- International teams collaboration : France, India- Scrum and Kanban Agile frameworks Show less

  • Coach Agile

    Aug 2017 - Feb 2019

  • Product Owner

    Jan 2017 - Feb 2019
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  Groupe APICIL

  Feb 2019 - May 2019

  Scrum Master

  Scrum Master at APICIL Group: the 3rd largest French social protection group providing sustainable, high-performing and tailored solutions improving companies' overall performance by promoting the health and well-being of their employees. I helped teams removing impediments streamlining cross teams’ collaboration and improving efficiency.Results- 20% increase in goals predictability of 4 Scrum teams with coaching and support- Increased user satisfaction with better tuned solutions through closer collaboration with stakeholdersMissions- Scrum teams events animation- Teams coordination- Impediments removing- Scrum of Scrum animation- Product Owner support- Metrics monitoringContext- 4 Scrum teams Show less

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  Enedis

  May 2019 - Oct 2019

  Project and change manager

  Project and change manager at Enedis managing the wider electricity distribution network in Europe for companies and territories engaged in ecological transition by supporting uses aimed at greater energy sobriety. I deployed new tools to teams and accompanied them on their adoption and success toward Agile at scale transformation.Results- Deployment of JIRA in replacement of previous project management tool to more than 20 teams- Training of more than 100 people on JIRA, Agility and Agile@ScaleMissions- Feedbacks and requirements gathering- JIRA configuration and deployment- Production environment monitoring- Data migration- Agile sensibilisations- Agile and JIRA trainingsContext- 100 business and IT people- Scrum, Kanban, Scrumban and SAFe frameworks Show less

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  TotalEnergies

  Oct 2019 - Oct 2021

  Product Manager

  Product Manager at Total Energies on a SaaS B2B API platform providing contactless digital fueling and charging services through APIs and White Label Solutions to integrate into customer apps and infotainment systems. I connected more than 4400 German, French and Benelux fueling stations enabling mobility actors to provide seamless fueling experience to their users.Results- 4400 fueling stations connected to the platform: all German, France and Benelux Total Energies fueling stations- More than 20k€ MRR in first months with German customers- Seamless fueling and charging customer journey across all providers with standardized API- Increased company ability to execute with joint efforts on cross department collaboration increasing visibility and alignment toward company objective- Product team growth with product guild animation fostering knowledge acquisition and exchangesMissions- Feedbacks, functional and technical requirements gathering with customers and partners- Business plan definition- Vision, strategy and roadmap buidling and communication- Technical and regulatory constraints analysis- Market and competitor analysis- Use cases and customer journey definition- In-car application user experience prototyping- Production environment monitoring- Go to market strategy- API lifecycle management- API design- Partner success management- Product people community managementContext- International customers : France, Germany- International fueling partners : France, Germany, Spain, Turkey, Great Britain, Italy- Scrum and SAFe frameworks Show less

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  Product-Live

  Sept 2021 - now

  1st Product Manager

  Product Manager at Product-Live, a SaaS B2B platform centralizing, optimizing and distributing product data between suppliers and retailers. I reduced time-to-market, improved teams’ operational efficiency and data quality by improving their daily activities.Results- 66% reduction in data correction time, to less than 2 days on average, between retailers and suppliers- Reduction to less than 5 minutes the mass creation and update of hundreds of products for suppliers’ sales and product managers- Reduction of product data collect time for retailer sales assistants (measure in progress)- 28% increase of user satisfaction for end users and project managers with redesigned user experience and better documentation- 90K€ yearly revenue thanks to increased visibility and alignment of internal teams around product vision, objectives and solutions easing added value communication towards customers- 50% decrease in product cycle time, to less than 6 months by new increment with strengthen discovery and delivery practices- 80% improved product quality, to less than 6 customers bug by new increment with strengthen delivery and QA practicesMissions- Feedbacks, functional and technical requirements gathering with customers and partners- Vision, strategy and roadmap buidling and communication- Market and competitor analysis- Use cases and customer journey definition- Go to market strategy- User experience prototypingContext- More than 3000 suppliers and retailers- Major actors in the french retail industry (tech, home appliance, furniture…) Show less