Erin Sherbert

Erin Sherbert

Transportation Reporter

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  • Timeline

  • About me

    Director, Trailhead Content Strategy at Salesforce | Writer| Editor| Content Strategist

  • Education

    • The University of Texas at Austin

      -
      BA in Journalism Newspapers/Magazines

      Activities and Societies: The Daily Texan

  • Experience

    • Gannett | USA TODAY NETWORK - San Joaquin Media Group-The Record

      Sept 2004 - Aug 2006
      Transportation Reporter

      I covered California legislation, transportation issues, and local crime.

    • Contra Costa Times

      Jun 2006 - Jun 2007
      Reporter

      Covered East County politics

    • Metro Newspapers

      Jun 2007 - May 2009
      Staff Writer

      Wrote magazine-style cover stories and investigative news reports for Silicon Valley's alternative news weekly.

    • San Francisco Examiner

      Jan 2010 - Jan 2011
      Reporter

      I covered Mayor Gavin Newsom, producing daily news stories analyzing legislation and policy,including San Francisco’s Sanctuary City ordinance and health care reform. I followed campaign finance for the lieutenant governor’s race.

    • SF Weekly

      Jan 2011 - Mar 2015
      Director of Online News/News Editor

      I branded the voice of the flagship blog at SF Weekly, “The Snitch." I wrote, edited, and curated daily stories with a mix of news and entertainment content. I wrote headlines with an emphasis on SEO and managed the blog’s social media sites, including Facebook and Twitter. I managed freelancers, reporters, and interns who contributed daily to the blog, which had 18,000 daily page views. I launched the new website for sfweekly.com and managed training and migration to the paper’s new content management system. Show less

    • Salesforce

      May 2015 - now

      I managed a team of high-performing content marketers, analysts, bloggers, and designers who produced e-books, blog posts, and interactive content to support product teams. I used data to measure results of content and shape content plans. I collaborated with key stakeholders across Salesforce to create content that aligns with business objectives and goals. I was project manager/editor for all e-books, which doubled in pipeline from $50M to $100M during my tenure. I launched interactive e-books, a new content format, to drive brand awareness while increasing audience engagement and conversions.

      • Director, Trailhead Content Strategy

        Apr 2022 - now
      • Senior Manager, Trailhead

        Aug 2018 - Apr 2022
      • Lead Editor, Trailhead

        Jun 2017 - Aug 2018
      • Senior Manager, Content Marketing

        May 2015 - Jun 2017
      • Content Marketing Manager

        May 2015 - Aug 2016
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Erin Sherbert
      California Newspaper Publishers Association CNPA Second place, business writing
  • Volunteer Experience

    • Blogger/Publicity

      Issued by Miracle Messages on Oct 2015
      Miracle MessagesAssociated with Erin Sherbert