Nancy Oduh MSc

Experience

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  Eagle suites hotel

  Oct 2011 - Aug 2013

  Front desk manager and Account Supervisor

  - Contributed 47% sales increase over 2-year period from improving kitchen and bar services.- Collected daily sales from different departments and ensuring that all the cash is accounted for.- Researched new niche markets to unearth new business opportunities.- Managed company calendar and appointment.- Exceeded companies target by 53% and won FIRS award for three years for “best revenue generating hotel of the year”.- Managed guest check-in and check-out.- Maintained a well-organized working environment and provided our customers a great value for their money. Show less

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  Amazon Wales, United Kingdom

  Nov 2013 - Jan 2015

  Assistant Team Lead

  - Package verification and error correction.- With a Deep understanding of values and benefits of company's software, I managed robust sales pipeline, consistently converting prospects into sales surpassing targets by 80%, achieving 90% customer support satisfaction rate- Error and defect monitoring while maintaining 0% error customer orders.- Served in the audit wrap-up team.

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  Ufene Intergrated

  Mar 2015 - Jun 2021

  AML Operation Analyst

  - Periodically reviewed 2,500+ client accounts, focusing on high-risk profiles and ensuring compliance with KYC and EDD requirements through automated compliance tools and robust workflows.- Investigated and documented 500+ AML cases annually, leveraging data analytics to identify anomalies and escalating 150+ high-risk cases, resulting in a 25% improvement in suspicious activity detection.- Delivered monthly AML training sessions using interactive modules and real-world case studies, enhancing team knowledge and compliance accuracy by 30%. Show less

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  Zion Microfinance

  Jul 2021 - Nov 2023

  AML Compliance Analyst

  - Conducted detailed reviews of 150+ monthly transactions, including bank loans, wire transfers, and trade instruments, by implementing advanced analytics tools and optimizing risk assessment frameworks, resulting in a 30% improvement in risk detection accuracy.- Assessed over 1,200 client profiles against PEP and sanctions lists using compliance tools like LexisNexis and World-Check, developing structured workflows and training sessions to ensure 100% adherence to international compliance standards.- Facilitated the timely submission of 50+ STRs and UTRs annually by leveraging automation tools and introducing 15+ process improvements, which enhanced team productivity by 25% and ensured consistent compliance with regulatory deadlines. Show less

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  SGD HOMES LLC

  May 2024 - now

  Market Research Analyst

  - Conducted extensive market research and competitive analysis using tools like GIS and Power BI, identifying market gaps that increased project success rates by 20%.- Developed detailed market reports and actionable insights, improving property valuation accuracy by 25% and boosting marketing campaign ROI by 15%.- Delivered accurate market forecasts with an 85% success rate, optimizing pricing strategies and reducing investment risks by 30%, resulting in a 10% increase in sales conversions. Show less