Anwar Abo Hojeli

Anwar Abo Hojeli

Customer Service Representative

Followers of Anwar Abo Hojeli1000 followers
location of Anwar Abo HojeliDubai, United Arab Emirates

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  • Timeline

  • About me

    Sales Executive in ThinkMarkets

  • Education

    • Damascus University

      2010 - 2017
      Bachelor of Engineering - BE Electronic and Communication Engineering
    • SyrianVirtualUniversity

      2017 - 2020
      Master of Business Administration - MBA
  • Experience

    • Syrian minstry of education

      Mar 2011 - Nov 2017
      Customer Service Representative

      . Respond to customer inquiries/ complaints.. Transfer customer calls to appropriate staff.

    • Syriatel Mobile Telecom

      Nov 2017 - Jul 2021
      Site Operation & Maintenance Engineer

      1. Participate in performing Radio Sites surveys (Radio repeaters, LOS, special requests).2. Participate in Radio Sites GSM and power equipment installation, and perform the needed configurations.3. Perform Radio Sites preventive maintenance according to the requested plan.4. Handle and follow up network alarms received from supervision and site performance teams and conduct the suitable corrective maintenance.5. Perform required technical tests on Radio sites (Power, Radiation, VSWR, etc.), and report the results to the HOS.6. Handle and follow up modification, swap and upgrade for Radio sites systems and components upon optimization and transmission request and prepare as built document.7. Contact with concerned Sections to follow up power issues (power problem, new power meter, new transformer…) related the existed Sites.8. Conduct on field check and confirm delivered Material from/to warehouses with telecom Equipment & distribution teams.9. Coordinate with Site O&M Coordinator in order to update the daily reports.10. Participate in Data collection for projects related to Radio Sites Operations requested by Management.11. Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company's goals and corporate objectives.12. Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork.13. Contribute to the continuous improvement of Syriatel Quality Management System. Show less

    • Max Level Marketing Management

      Nov 2021 - Aug 2022
      Telesales Executive

       Identifying new clients, establishing accounts for them and following up to identify their investment needs. Maintain contact with clients to keep them informed of current scenarios in the stock market and provide advisory services to them from time to time. Carrying out daily research to identify value of stocks, shares and bonds, as well as current market trends and news (both economic and political) that affects the stock market

    • Max Level Marketing Management

      Aug 2022 - Feb 2023
      Sales Team Lead
    • Almyrath.ae

      Nov 2022 - Mar 2024
      Sales Team Lead

      . Generate revenue and expand the retail and partnership in the Forex, Gold, and CFDs business through several online and offline channels and an active personal client database.. Meet clients, present, and explain the company’s products, support the process of meetings targets, and equip management with market feedback.. Establish and maintain business relationships with all clients to ensure long-term retention and build a network of future prospects.. Identify and network with existing and future clients, generate business for existing accounts, achieve profitability, and increase sales growth.. Analyze marketing trends and track competitor activities, provide valuable input to fine-tune operations and strategies. Show less

    • Orient Financial Brokers

      Jun 2024 - Oct 2024
      Relationship Manager

      At Orient Financial Brokers, my focus is on fostering robust client relationships and providing insightful Forex market analysis.The organization benefits from my strategic approach to market trend analysis and competitor tracking, which facilitates operations fine-tuning and contributes to sales growth. With the help of a strong personal client database and a knack for establishing long-term business relationships, our team consistently achieves profitability targets and excels in the fast-paced financial markets. Show less

    • ThinkMarkets

      Nov 2024 - now
      Sales Executive

      Sales with a focus on building relationships.Develop thorough understanding of the financial markets, trading principles and technologyCollaborate with the clients to effectively identify their needs and communicate solutions via phone and email.Maintain and grow diverse client relationships (retail, high net worth, professional traders and corporate accounts) building a foundation of trust while demonstrating an understanding of the client's strategy and needs. This includes being responsive to clients' requests. This understanding drives a long-term partnership, ensuring the effective representation of accounts. answering incoming enquiries from customers and supporting them on their journey to becoming long-term trading customers .keep accurate record of client communications including sales activities Show less

  • Licenses & Certifications

    • Fundamentals of digital marketing

      Google Digital Garage
      Jun 2020
      View certificate certificate
    • Write Professional Emails in English

      Georgia Institute of Technology
      Dec 2019
    • Core Entrepreneurial and Business Skills

      Niuversity
      Jun 2020
  • Volunteer Experience

    • Founder

      Issued by منبر شغف التعليمي on Aug 2020
      منبر شغف التعليميAssociated with Anwar Abo Hojeli
    • Social Worker

      Issued by The Syrian Consulting Bureau for Development and Investment (SCB) on Dec 2019
      The Syrian Consulting Bureau for Development and Investment (SCB)Associated with Anwar Abo Hojeli