Ali Abdallah

Experience

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  Jeraisy Cardtech Factory

  Jan 2008 - Mar 2010

  Sales
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  Masaahaat

  Feb 2010 - Feb 2011

  Account manager

  •Handling the complete operation management and coordination with ATHEEB CO.•Logistics management and control.•Daily reporting and follow up.•Solving all client / consumer / employees problems.

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  GO Telecom - Etihad Atheeb

  Feb 2011 - Dec 2013

  Eastern Region Sales Team Leader

  Etihad Atheeb Telecom GO is one of the main telecom companies in Saudi specially for land lines using SIP Technology, DSP and ISP,Key Responsibilities and Achievements: • Reopening point of sales in the eastern region.• Choosing new shops and finish leasing issue.• Doing interviews with new sales agents candidates.• Follow up with contractors to finish the decoration of shops.• Choosing a main office for the eastern region.• Applying sales strategy and plan.• Cooperation between Atheeb company and outsources companies.• Preparing work schedule for all sales staff.• Ticket Follow-Up Complaints Process, SLA, KPI, Ticket Tracker Report,• Track Customer Activation,• Refund Reason Report,• Cash Refund confirmation Report,• Exchange Reason Report,• Manage & Track Marketing Collateral,• Marketing Collateral Process, SLA, KPI,• Manage the stock Level,• Track the SPAN machine and Movement Report,• SPAN machine Movement Process, SLA, KPI,• Damage SPAN machine Process, SLA, KPI,• Track the SPAN SIM Card Balance Report,• SPAN SIM Card Balance Process,• Track the stores equipment Report,• stores equipment Movement Process, SLA,KPI,• Track CPE Store Connectivity Report,• Solve Connectivity issue Process, SLA, KPI,• Track the stores lease Report, store Lease Process,• POD Voice balance Report,• Training Material, Training Matrix, Training Process, SLA, KPI,• Follow up Customer Personnel Satisfaction, Process, SLA, KPI,• Follow up Process & Procedures at Store Survey,• Monitoring stores equipment Look & feel Report,• Marketing Collateral look & Feel Process, SLA, KPI,• Monitoring stores Marketing Collateral Look & feel Report,• Solve the customer Satisfaction Process, SLA, KPI,• Monitoring store sales process Report,• Monitoring Staff sales skills Report,• Monitoring staff communication skills Report,• Monitoring customers feedback Reports,• Monitoring Stock Level Reports,• Coordinate with Sales Support Process, SLA, KPI, Show less

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  CITG

  Apr 2014 - Oct 2018

  Sales & Operation Coordinator

  CITG is a leading end to end Data Center solutions & services provider in the Middle East, Africa and Europe.The company, incorporating the holding Group Company, has active presence in more than 32 countries, and is focused in Data Centers, Server Rooms and Hosting Facilities. The company focuses into Data Centers and IT/Telecom facilities adds key value differentiation to the market, as well as to the Group companies and strategic partners and allies across the region of operations ◦ Covering more than 5,000 re-sellers and more than 1,000 corporate customersKeys of Responsibilities and Achievements: • Event coordination,• Media Mining,• Project coordination,• Responsible for the sales coordination,• collection activities and documentation,• Coordination with sales team to ensure smooth flow of work.• Creating LPOs.• Coordinate with warehouse for deliveries.• Coordination of deliveries with suppliers.• Collection of receivables.• Inter Co. documentation.• Inventory control and stock count.• Follow up with accounting department.• Discipline and personal grooming. Show less

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  UNICO

  Oct 2018 - Aug 2023

  Senior Sales

  UNION Industrielle et Commerce, UNICO s.a.l, was established in Beirut Lebanon since 1952. the line of production meet all hospitality needs.our production line includes Holloware, Plates & Platters, Buffet line, Chaffing dishes, Wedding cake stands, Lobby accessories and catering & kitchen utensils made in stainless steel 18/10 under UNINOX brands.Key Responsibilities and Achievements:• Planning and executing solutions for the sales team to deliver to customers.• Mentoring sales team members.• Identifying business opportunities with current and prospective customers.• Analyzing opportunities by researching the industry and market trends,• Maintaining relationships with larger clients by providing information, support and guidance.• Preparing reports by collecting sales information and statistics. Show less

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  Bankers Assurance SAL

  Aug 2023 - now

  Potential unit manager

  Key Responsibilities and Achievements:- Build a sales team, as per company recruitment plan and remuneration matrix, set their objectives, monitor their performance and design incentive plans accordingly.- Supervise the Sales Department’s performance against pre-set KPI’s in line with life strategy and recommend corrective actions accordingly in order to reach set annual sales targets.- Implement the department’s Policy & Procedure and suggest enhancements to the sales distribution channel.- Detect the training needs of the sales team and ensure proper coaching was carried-out.- Provide coaching in field visits to ensure they manage, maintain and build solid connections with their clients.- Set up a yearly business plan with set targets & strategies for the unit.- Evaluate market trends, gather competitive data, and customize strategies to be implemented for the team development.- Implement innovative methods, to boost sales, expand market's reach and promote business in the region, while complying to required standards, group regulatory requirements, and best practices.- Conduct meetings with strategic customers to ensure solid relations.- Compile and analyze sales figures and prepare on time management reports. Show less