Dave Carcosia, PMFC

Experience

• 

  Shell

  Feb 2006 - Feb 2007

  Team Leader Shell Card Australia
• 

  Shell

  May 2013 - Apr 2023

  • Led scheduling and support team for supply chain operations, ensuring cost-effective execution.• Represented T&S Manila teams in SBO Manila Leadership Team, driving engagement in key initiatives.

  • Operations Manager OTD/ Community Lead for Trading and Supply Manila

    Sept 2020 - Apr 2023

  • Operations Manager CO International Marine

    Sept 2018 - Jun 2022

  • Regional Continuous Improvement Lead

    Feb 2017 - Aug 2018

  • Continuous Improvement Expert

    Apr 2015 - Jan 2017

  • Operations manager

    May 2013 - Mar 2015
• 

  Shell Shared Services (Asia) B.V.

  Mar 2023 - Sept 2024

  • Provided global operational support by delivering technical assistance, coaching, and knowledge management to regional customer operations teams, ensuring compliance with operational controls.• Spearheaded workforce planning and FTE sizing across Shell Business Operations (SBO) and in-market locations to optimize resource allocation.• Oversaw 24/7 global systems support, managing escalations to minimize operational disruptions and maintain seamless business operations. • Led a team of talented individuals supporting Global Customer Operations in system-related issues and BCP.• Developed and supported coaches worldwide, enhancing workforce management for Shell Shared Services (Asia) B.V.• Achieved seamless operations and enhanced customer satisfaction through effective leadership and problem-solving skills.

  • COE Design Lead

    Mar 2023 - Sept 2024

  • COE Design Lead/ CO Manila Community Lead

    Mar 2023 - Sept 2024