Cheston Wee

Experience

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  ERAU Asia

  Jul 2020 - Jun 2021

  Vice-President, Student Government Association (SGA)

  Management of the SGA: - Spearheaded events planning and execution with an 8-man cross-functional team- Formulated and transformed SGA annual strategy- Structured processes for clear communication between all key stakeholders- Expanded marketing capabilities with an increase in outreach to students through multiple new platformsManagement of Clubs and Societies:- Engineered administrative, operational, and functional processes with 8 club committees- Increased student engagement of Interest Groups by 75% through collaborative events and effective marketing- Coordinated succession planning and execution of handover processes to ensure effective and holistic continuity of the clubs and societies Show less

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  JetQuay Pte Ltd

  Aug 2021 - Jun 2022

  Guest Services Officer

  Passenger Relations- Handled VIP passenger movement flow in both Landside and Airside- Facilitated the movement of maritime crew through the dedicated travel bubble during Covid-19Guest Services- Handled baggage movement flow between ground handling and passenger transportHeld Airside Driving Permit

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  Ninja Van

  Aug 2022 - now

  Management Trainee Program in the Singapore Operations DepartmentRotated through Commercial, First Mile, Sort, Last Mile, and Recovery departments to build a strong foundation of knowledge and broad perspective that spans across the SG functions. Fleet (First Mile)- Developed foundations to lower failed pickup rates and bolster relationships with shippersSort- Reconfigured distribution network to suit new company directions - Managed set up, closure, and transition of small-medium sized facilities (including liaison with external stakeholders)- Implementation of 5S methodologies in compliance with the company's quality standardsFleet (Last Mile)- Evaluated the feasibility and effectiveness of a proposed project- Developed syllabus for new onboarding personnelCustomer Experience (Recovery)- Supported planning and execution of department restructuring efforts- Temporarily managed two teams of 24 peopleCommercial (Accounts Management)- Co-ran a new project with a large shipper to support their campaign sales with home delivery service- Performed pickups to support Operations and maintain relationships with shippers- Aided in Fulfilment efforts with the Commercial Solutions team Show less

  • Operations Planning & Initiative Associate

    Feb 2024 - now

  • Last Mile Fleet Operations Associate (Process Improvement)

    Jul 2023 - May 2024

  • Operations Graduate Associate

    Aug 2022 - Jul 2023