Sikander Kumar

Experience

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  Ex: Wipro Ltd, Payroll of Access InfoTech Pvt Ltd

  Jun 2010 - Jan 2014

  Ex: Technical Team Leader

  * Technical Support Management: Provided comprehensive technical support to site engineers, ensuring smooth operations and timely issue resolution.* IT and ERP Management: Managed all IT-related challenges, including ERP application issues and networking problems, in adherence to Service Level Agreements.* Workstation Maintenance: Oversaw the maintenance of over 250 Linux and Windows workstation computers, encompassing configuration, monitoring, and troubleshooting.* User Account Management: Established user accounts, allocated privileges, and managed passwords for the organisation's employees.* Network Administration: Administered and maintained computer networks and associated computing environments, covering hardware, systems software, and applications software.* Network Infrastructure Setup: Designed, configured, installed, and maintained local area network hardware, software, and telecommunication services, including IP Phones.* Active Directory Management: Implemented and managed users, computers, and objects within an Active Directory environment, ensuring effective user management and access control.* Resolved escalated IT incidents, providing timely solutions to minimise downtime. Show less

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  SIEMENS Ltd, Payroll of Team Lease Pvt Ltd

  Jan 2014 - Nov 2022

  Ex: System Administrator

  * Risk Assessment and Management: Experienced in evaluating security risks and developing strategies to mitigate them.* Installation and configuration of Window servers, Linux servers, workstations, Routers, Switches, & Firewalls.* Provide Technical support, performing activities ranging from system admin tasks, maintenance, troubleshooting.* Maintaining Active Directory server.* Network Security: Strong understanding of network security protocols, firewalls, intrusion detection/prevention systems.* Network Troubleshooting: Skilled in diagnosing and resolving network issues to maintain seamless connectivity. Show less

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  Siemens Limited ( Mumbai )

  Nov 2022 - now

  Senior Executive