Md. Mejbah Uddin

Experience

• 

  Proshika Net

  Jun 2000 - Mar 2002

  Marketing Executive

  • Explored the market segment assigned to me.• Kept information of the whole market.• Provided all information to the client about prepaid system, no use no bill system and fixed charge system of Internet.• Promoted Proshika Net in every way. • Explored all possible money generating aspects of Proshika Net.• Analyzed the competitors’ products, clients, services and their marketing strategies.• Prepare monthly report regularly • Maintained dealer management.

• 

  Robi Axiata Limited

  Apr 2002 - Jan 2020

   Managing Customer Service Operation and Delegating job responsibilities to maximize utilization of recourses Achieving RV & SIM Sales as per organization target with compliance Supervising WIC administration & monitoring service SOP and Flow Chart are followed strictly. Coordinating with HQ & Other Divisions in order to ensure smooth operation. Managing Customer Complaints, follow-up solution and disseminating necessary customer feedback to concern departments Resource optimization & Staff development Guiding, developing and monitoring RSP service standard to ensure doorstep service available across Bangladesh. Analyzing & generating Ideas to achieve organization mission & set example for others Maintaining official documents for any internal & external compliance Regular reporting to identify growth & further area of development Cash Management (Daily Revenue earned from WIC) Oversee Inventory & Logistics management Managing outdoor activities on behalf of the Robi. (Fair, Customer Visit, Sales) Distribution HUB for partners. Show less >> Managing Customer Service Operation and Delegating job responsibilities to maximize utilization of recourses Achieving RV & SIM Sales as per organization target with compliance Supervising WIC administration & monitoring service SOP and Flow Chart are followed strictly. Coordinating with HQ & Other Divisions in order to ensure smooth operation. Managing Customer Complaints, follow-up solution and disseminating necessary customer feedback to concern departments Resource optimization & Staff development Guiding, developing and monitoring RSP service standard to ensure doorstep service available across Bangladesh. Analyzing & generating Ideas to achieve organization mission & set example for others Maintaining official documents for any internal & external compliance Regular reporting to identify growth & further area of development Cash Management (Daily Revenue earned from WIC) Oversee Inventory & Logistics management Managing outdoor activities on behalf of the Robi. (Fair, Customer Visit, Sales) Distribution HUB for partners. Show less

  • Center Manager , Customer Expeience

    Jul 2009 - Jan 2020

  • Sr. Executive

    Apr 2002 - Jun 2009
• 

  A H Digital Service

  Jun 2021 - now

  Business Partner
• 

  Parents Care Ltd

  Feb 2023 - now

  Chief Marketing Officer