Gil Gaspar

Experience

• 

  Grupo Auto-Industrial

  May 2006 - Apr 2008

  Manager

  • Handled cash transactions maintained accuracy in payments deadlines; • Dealt with customer concerns and forwarded them if necessary;• Prepared and delivering sales presentations;• Provided regular and accurate sales updates to Senior Managers;• Attended sales conferences and industry marketing events;• Was Responsible for Budget control - Sales associate ;• Provided customer service via phone, e-mail and fax;• Created appropriate letters and documents to be sent to clients;• Prepared general documentation for general expedition;• Entered information into Microsoft Word and Excel in a data base system; Show less

• 

  Perola Kitchens & Interiors Ltd

  Apr 2010 - Sept 2016

  Manager Assistant

  • Provided customer service via phone, e-mail and fax;• Communicate with clients and ensure their needs and specifications ;• Maintained confidential files and data base information;• Created and data entry in a database;• Resolved problems between staff and interact with clients to amend issues;• Tracked timelines and schedules according to project deadlines;• Was in charge of scheduled initial guest home visits;• Prepared design layouts and sketches according to company design standards; • Reviewed and recommend improvements to existing designs;• Interpreted drawings and blue prints; • Used creatively to produce new ideas and concepts;• Proofread and produced accurate and high-quality work;• Worked on layouts and art working pages ready for print;• Coordinated installation teams; • Drafted business plans; Show less

• 

  QTK FINE CABINETRY

  Oct 2016 - now

  Project Manager

  • Measured and photographed projects, discussed any necessary changes with site superintendent;• Discussed issues with engineering department and revisited site to confirm any necessary information;• Followed up with site supers and re-visiting the site to ensure necessary changes were completed;• Uploaded photos and measured files to company ERP system;• Installation inspections & on-site quality control;• Inspected projects after installation and reported any changes, shortcomings and ordered necessary service parts from the factory;• Scheduled pre-PDI based on agreement with site service reps (or site superintendent) to make sure all items required are 100% completed and up to company demand quality standards;• Went on site to investigate any issues with appliances not fitting, addressed customer concerns, dealt with quality issues and solve on-site problems;• Dealt with homeowners concerns and issues and act accordingly; • Met builder service reps on site when required;• Visited retail customers to deal with issues, reviewed installs, carry out touch ups, adjustments, install cutlery inserts, drop off baskets, bins, and others.• Acted as managerial assistance during absences, handled specific clients with high sensitivity and ensured smooth running office Show less